DokaCRM vs CiviCRM

Struggling to choose between DokaCRM and CiviCRM? Both products offer unique advantages, making it a tough decision.

DokaCRM is a Business & Commerce solution with tags like crm, sales, marketing, open-source.

It boasts features such as Contact Management, Lead Management, Opportunity Management, Activity Tracking, Email Integration, Reporting and Dashboards, Calendar, Custom Fields, Role-based Access Control and pros including Open source and free, User friendly interface, Customizable, Integrates with other apps, Good for small businesses.

On the other hand, CiviCRM is a Business & Commerce product tagged with open-source, nonprofit, civic-organizations, contact-management, donation-tracking, event-organization, email-marketing, membership-management.

Its standout features include Contact Management, Donor Management, Event Management, Email Marketing, Case Management, Campaign Management, Reporting and Analysis, Membership Management, Integration with CMSs like WordPress and Drupal, and it shines with pros like Open source and free, Highly customizable, Strong community support, Integrates with many tools and applications, Robust features for nonprofits and civic organizations.

Feature	DokaCRM	CiviCRM
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

DokaCRM

Description: DokaCRM is an open-source customer relationship management (CRM) software designed for small and medium-sized businesses. It provides sales, marketing, and customer service functionality in a user-friendly web-based interface.

CiviCRM

Description: CiviCRM is open source customer relationship management (CRM) software designed for non-profit and civic organizations. It helps manage contacts, track donations, organize events, send emails, manage memberships, and more in an integrated system.

Key Features Comparison

DokaCRM Features

• Contact Management
• Lead Management
• Opportunity Management
• Activity Tracking
• Email Integration
• Reporting and Dashboards
• Calendar
• Custom Fields
• Role-based Access Control

CiviCRM Features

• Contact Management
• Donor Management
• Event Management
• Email Marketing
• Case Management
• Campaign Management
• Reporting and Analysis
• Membership Management
• Integration with CMSs like WordPress and Drupal

Pros & Cons Analysis

DokaCRM

Pros

• Open source and free
• User friendly interface
• Customizable
• Integrates with other apps
• Good for small businesses

Cons

• Limited features compared to paid CRMs
• Lacks some advanced functionality
• Can be slow with large databases
• Limited support options

CiviCRM

Pros

• Open source and free
• Highly customizable
• Strong community support
• Integrates with many tools and applications
• Robust features for nonprofits and civic organizations

Cons

• Steep learning curve
• Can be complex for smaller organizations
• Limited native mobile capabilities
• Requires technical resources for setup and maintenance

Pricing Comparison

DokaCRM

• Open Source
• Free

CiviCRM

• Open Source