What is FreeCRM?
FreeCRM is an open-source web-based customer relationship management (CRM) software. It provides a suite of tools to help businesses manage essential CRM processes including:
- Contact Management - Store all customer contact details and interactions in one place.
- Lead and Opportunity Tracking - Track leads and sales opportunities through the pipeline.
- Sales Forecasting - Use reports and forecasts to predict future sales.
- Email Marketing - Create targeted email campaigns to reach customers.
- Calendar and Events - Schedule meetings, calls, and other events.
- Reporting and Analytics - Gain insights with customizable reports and dashboards.
As an open-source software, FreeCRM is free to download, use and modify. It is typically used by small businesses who want CRM capabilities without the high costs. While it doesn't have all the advanced features of paid CRM tools, it provides a capable free alternative covering the basic CRM needs of most small teams.