X2CRM vs CiviCRM

Struggling to choose between X2CRM and CiviCRM? Both products offer unique advantages, making it a tough decision.

X2CRM is a Business & Commerce solution with tags like crm, contact-management, sales-pipeline, marketing-automation, email-integration, telephony-integration, open-source.

It boasts features such as Contact Management, Lead Management, Opportunity Tracking, Sales Pipeline, Marketing Automation, Email Integration, Telephony Integration, Calendar, Reporting, Custom Fields and pros including Open source and free, User friendly interface, Good for small businesses, Integrates with many apps, Active community support.

On the other hand, CiviCRM is a Business & Commerce product tagged with open-source, nonprofit, civic-organizations, contact-management, donation-tracking, event-organization, email-marketing, membership-management.

Its standout features include Contact Management, Donor Management, Event Management, Email Marketing, Case Management, Campaign Management, Reporting and Analysis, Membership Management, Integration with CMSs like WordPress and Drupal, and it shines with pros like Open source and free, Highly customizable, Strong community support, Integrates with many tools and applications, Robust features for nonprofits and civic organizations.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

X2CRM

X2CRM

X2CRM is an open source customer relationship management (CRM) software designed for small and medium-sized businesses. It features contact management, sales pipeline, marketing tools, and integrations with email and telephony providers.

Categories:
Business & Commerce Crm
crm contact-management sales-pipeline marketing-automation email-integration telephony-integration open-source

X2CRM Features

  1. Contact Management
  2. Lead Management
  3. Opportunity Tracking
  4. Sales Pipeline
  5. Marketing Automation
  6. Email Integration
  7. Telephony Integration
  8. Calendar
  9. Reporting
  10. Custom Fields

Pricing

  • Open Source
  • Freemium
  • Custom Pricing

Pros

Open source and free

User friendly interface

Good for small businesses

Integrates with many apps

Active community support

Cons

Limited customization options

Less features than paid CRMs

May be too basic for larger businesses

CiviCRM

CiviCRM

CiviCRM is open source customer relationship management (CRM) software designed for non-profit and civic organizations. It helps manage contacts, track donations, organize events, send emails, manage memberships, and more in an integrated system.

Categories:
Business & Commerce Crm
open-source nonprofit civic-organizations contact-management donation-tracking event-organization email-marketing membership-management

CiviCRM Features

  1. Contact Management
  2. Donor Management
  3. Event Management
  4. Email Marketing
  5. Case Management
  6. Campaign Management
  7. Reporting and Analysis
  8. Membership Management
  9. Integration with CMSs like WordPress and Drupal

Pricing

  • Open Source

Pros

Open source and free

Highly customizable

Strong community support

Integrates with many tools and applications

Robust features for nonprofits and civic organizations

Cons

Steep learning curve

Can be complex for smaller organizations

Limited native mobile capabilities

Requires technical resources for setup and maintenance