Soffront CRM
Soffront CRM is an open-source customer relationship management platform. It includes features like contact management, lead tracking, opportunity pipeline, email marketing, help desk, and reporting.
crm
contact-management
lead-tracking
pipeline
marketing-automation
Soffront CRM: Open-Source Customer Relationship Management Platform
Soffront CRM includes features like contact management, lead tracking, opportunity pipeline, email marketing, help desk, and reporting for businesses looking for a comprehensive customer relationship management solution.
What is Soffront CRM?
Soffront CRM is an open-source, self-hosted customer relationship management (CRM) platform. It is designed to help businesses manage interactions and build relationships with prospects and customers.
Some key features of Soffront CRM include:
- Contact Management - Organize contact details for individuals and companies. Track relationships, interactions, notes, files, and more for each contact.
- Lead Tracking - Manage and score incoming leads. Automate lead routing and use sales pipelines to track progress.
- Opportunity Pipeline - Visualize deal stages for your sales opportunities. Forecast expected revenue and monitor progress over time.
- Email Marketing - Create targeted email campaigns to reach customers and prospects.
- Help Desk - Manage support tickets submitted by customers and agents.
- Reporting & Dashboards - Analyze performance with reports and dashboards for sales, marketing campaigns, support metrics, and more.
As an open-source platform, Soffront CRM is customizable to fit different business needs. The community behind it also actively develops integrations and add-ons. Overall, it provides a free yet comprehensive CRM system for small to medium-sized businesses.
Soffront CRM Features
Features
- Contact management
- Lead tracking
- Opportunity pipeline
- Email marketing
- Help desk
- Reporting
Pricing
- Open Source
Pros
Open-source and customizable
Comprehensive CRM features
Affordable pricing options
Cons
Limited mobile functionality
Steep learning curve for some users
Fewer integrations compared to other CRM platforms
Official Links
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