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Soffront CRM

Soffront CRM is an open-source customer relationship management platform. It includes features like contact management, lead tracking, opportunity pipeline, email marketing, help desk, and reporting.

What is Soffront CRM?

Soffront CRM is an open-source, self-hosted customer relationship management (CRM) platform. It is designed to help businesses manage interactions and build relationships with prospects and customers.

Some key features of Soffront CRM include:

  • Contact Management - Organize contact details for individuals and companies. Track relationships, interactions, notes, files, and more for each contact.
  • Lead Tracking - Manage and score incoming leads. Automate lead routing and use sales pipelines to track progress.
  • Opportunity Pipeline - Visualize deal stages for your sales opportunities. Forecast expected revenue and monitor progress over time.
  • Email Marketing - Create targeted email campaigns to reach customers and prospects.
  • Help Desk - Manage support tickets submitted by customers and agents.
  • Reporting & Dashboards - Analyze performance with reports and dashboards for sales, marketing campaigns, support metrics, and more.

As an open-source platform, Soffront CRM is customizable to fit different business needs. The community behind it also actively develops integrations and add-ons. Overall, it provides a free yet comprehensive CRM system for small to medium-sized businesses.

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