OroCRM
OroCRM is an open-source customer relationship management platform suited for small and medium businesses. It provides sales automation, marketing automation, customer support and reporting capabilities.
crm
sales
marketing-automation
open-source
OroCRM: Open-Source CRM for Small & Medium Businesses
An open-source customer relationship management platform providing sales automation, marketing automation, customer support and reporting capabilities
What is OroCRM?
OroCRM is an open source, on-premise or cloud-based customer relationship management (CRM) platform designed for small and medium sized businesses. It provides a variety of capabilities to manage sales, marketing, customer support, reporting and more.
Key features of OroCRM include:
- Sales automation tools like lead and opportunity management, sales forecasts, contact management, and sales pipelines.
- Marketing automation for campaign management, email marketing, landing pages, and more.
- Customer support tools such as help desk ticketing, SLA management, and knowledge base.
- Robust reporting engine to track KPIs and gain business intelligence.
- Highly customizable platform through extensions, themes, and integrations.
- Available as self-hosted on-premise or OroCloud hosted option.
OroCRM aims to provide an affordable yet powerful CRM platform for small and midsized companies not needing the complexity of tools like Salesforce. With its open source model, OroCRM can also be customized to suit specific business needs.
OroCRM Features
Features
- Contact Management
- Lead Management
- Opportunity Management
- Sales Pipeline
- Marketing Automation
- Email Marketing
- Calendar
- Reporting and Dashboards
Pricing
- Open Source
- Freemium
- Subscription-Based
Pros
Open source and free
Flexible and customizable
Good for small to medium businesses
Robust feature set
User friendly interface
Cons
Steep learning curve
Limited integrations compared to paid CRMs
Less suitable for large enterprises
Lacks some advanced features like predictive lead scoring
Official Links
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