1CRM vs SugarCRM

Struggling to choose between 1CRM and SugarCRM? Both products offer unique advantages, making it a tough decision.

1CRM is a Business & Commerce solution with tags like crm, contacts, sales.

It boasts features such as Contact Management, Lead Management, Opportunity Management, Sales Pipeline, Quotes & Invoices, Project Management, Service & Support, Marketing Automation, Reports & Dashboards and pros including Open source and free, Customizable and extensible, Good for small to medium businesses, User friendly interface, Integrates with other apps.

On the other hand, SugarCRM is a Business & Commerce product tagged with crm, sales, marketing, support, customers, leads.

Its standout features include Contact Management, Lead Management, Opportunity Tracking, Sales Forecasting, Marketing Campaigns, Customer Support, Reporting and Dashboards, Customization and Integration, and it shines with pros like Open source and free, Highly customizable, Scales for large deployments, Third-party integrations, Mobile access.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

1CRM

1CRM

1CRM is an open-source customer relationship management system designed for small and medium-sized businesses. It allows managing contacts, accounts, opportunities, leads, quotes, invoices, projects, tickets, and more.

Categories:
crm contacts sales

1CRM Features

  1. Contact Management
  2. Lead Management
  3. Opportunity Management
  4. Sales Pipeline
  5. Quotes & Invoices
  6. Project Management
  7. Service & Support
  8. Marketing Automation
  9. Reports & Dashboards

Pricing

  • Open Source
  • Freemium
  • Subscription-Based

Pros

Open source and free

Customizable and extensible

Good for small to medium businesses

User friendly interface

Integrates with other apps

Cons

Steep learning curve

Limited scalability for large enterprises

Lacks some advanced CRM features

Dependent on community for support


SugarCRM

SugarCRM

SugarCRM is an open-source customer relationship management platform used by sales, marketing, and support teams to organize, track, and communicate with customers and leads. It includes features like contact management, opportunity tracking, reporting, and customization.

Categories:
crm sales marketing support customers leads

SugarCRM Features

  1. Contact Management
  2. Lead Management
  3. Opportunity Tracking
  4. Sales Forecasting
  5. Marketing Campaigns
  6. Customer Support
  7. Reporting and Dashboards
  8. Customization and Integration

Pricing

  • Open Source
  • Subscription-Based

Pros

Open source and free

Highly customizable

Scales for large deployments

Third-party integrations

Mobile access

Cons

Steep learning curve

Fragmented modules

Limited native marketing automation

Can be expensive for enterprise edition