DokaCRM vs SugarCRM

Struggling to choose between DokaCRM and SugarCRM? Both products offer unique advantages, making it a tough decision.

DokaCRM is a Business & Commerce solution with tags like crm, sales, marketing, open-source.

It boasts features such as Contact Management, Lead Management, Opportunity Management, Activity Tracking, Email Integration, Reporting and Dashboards, Calendar, Custom Fields, Role-based Access Control and pros including Open source and free, User friendly interface, Customizable, Integrates with other apps, Good for small businesses.

On the other hand, SugarCRM is a Business & Commerce product tagged with crm, sales, marketing, support, customers, leads.

Its standout features include Contact Management, Lead Management, Opportunity Tracking, Sales Forecasting, Marketing Campaigns, Customer Support, Reporting and Dashboards, Customization and Integration, and it shines with pros like Open source and free, Highly customizable, Scales for large deployments, Third-party integrations, Mobile access.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

DokaCRM

DokaCRM

DokaCRM is an open-source customer relationship management (CRM) software designed for small and medium-sized businesses. It provides sales, marketing, and customer service functionality in a user-friendly web-based interface.

Categories:
Business & Commerce Crm
crm sales marketing open-source

DokaCRM Features

  1. Contact Management
  2. Lead Management
  3. Opportunity Management
  4. Activity Tracking
  5. Email Integration
  6. Reporting and Dashboards
  7. Calendar
  8. Custom Fields
  9. Role-based Access Control

Pricing

  • Open Source
  • Free

Pros

Open source and free

User friendly interface

Customizable

Integrates with other apps

Good for small businesses

Cons

Limited features compared to paid CRMs

Lacks some advanced functionality

Can be slow with large databases

Limited support options

SugarCRM

SugarCRM

SugarCRM is an open-source customer relationship management platform used by sales, marketing, and support teams to organize, track, and communicate with customers and leads. It includes features like contact management, opportunity tracking, reporting, and customization.

Categories:
Business & Commerce Crm
crm sales marketing support customers leads

SugarCRM Features

  1. Contact Management
  2. Lead Management
  3. Opportunity Tracking
  4. Sales Forecasting
  5. Marketing Campaigns
  6. Customer Support
  7. Reporting and Dashboards
  8. Customization and Integration

Pricing

  • Open Source
  • Subscription-Based

Pros

Open source and free

Highly customizable

Scales for large deployments

Third-party integrations

Mobile access

Cons

Steep learning curve

Fragmented modules

Limited native marketing automation

Can be expensive for enterprise edition