Impact CRM vs SugarCRM

Professional comparison and analysis to help you choose the right software solution for your needs. Compare features, pricing, pros & cons, and make an informed decision.

Impact CRM icon
Impact CRM
SugarCRM icon
SugarCRM

Expert Analysis & Comparison

Struggling to choose between Impact CRM and SugarCRM? Both products offer unique advantages, making it a tough decision.

Impact CRM is a Business & Commerce solution with tags like contact-management, pipeline-tracking, task-automation, reporting, small-business.

It boasts features such as Contact management, Pipeline tracking, Task automation, Reporting, Email integration, Calendar integration, Mobile app and pros including Easy to use, Affordable pricing, Customizable features, Good customer support.

On the other hand, SugarCRM is a Business & Commerce product tagged with crm, sales, marketing, support, customers, leads.

Its standout features include Contact Management, Lead Management, Opportunity Tracking, Sales Forecasting, Marketing Campaigns, Customer Support, Reporting and Dashboards, Customization and Integration, and it shines with pros like Open source and free, Highly customizable, Scales for large deployments, Third-party integrations, Mobile access.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Why Compare Impact CRM and SugarCRM?

When evaluating Impact CRM versus SugarCRM, both solutions serve different needs within the business & commerce ecosystem. This comparison helps determine which solution aligns with your specific requirements and technical approach.

Market Position & Industry Recognition

Impact CRM and SugarCRM have established themselves in the business & commerce market. Key areas include contact-management, pipeline-tracking, task-automation.

Technical Architecture & Implementation

The architectural differences between Impact CRM and SugarCRM significantly impact implementation and maintenance approaches. Related technologies include contact-management, pipeline-tracking, task-automation, reporting.

Integration & Ecosystem

Both solutions integrate with various tools and platforms. Common integration points include contact-management, pipeline-tracking and crm, sales.

Decision Framework

Consider your technical requirements, team expertise, and integration needs when choosing between Impact CRM and SugarCRM. You might also explore contact-management, pipeline-tracking, task-automation for alternative approaches.

Feature Impact CRM SugarCRM
Overall Score N/A N/A
Primary Category Business & Commerce Business & Commerce
Target Users Developers, QA Engineers QA Teams, Non-technical Users
Deployment Self-hosted, Cloud Cloud-based, SaaS
Learning Curve Moderate to Steep Easy to Moderate

Product Overview

Impact CRM
Impact CRM

Description: Impact CRM is an easy-to-use customer relationship management platform designed for small businesses. It includes features like contact management, pipeline tracking, task automation, and reporting.

Type: Open Source Test Automation Framework

Founded: 2011

Primary Use: Mobile app testing automation

Supported Platforms: iOS, Android, Windows

SugarCRM
SugarCRM

Description: SugarCRM is an open-source customer relationship management platform used by sales, marketing, and support teams to organize, track, and communicate with customers and leads. It includes features like contact management, opportunity tracking, reporting, and customization.

Type: Cloud-based Test Automation Platform

Founded: 2015

Primary Use: Web, mobile, and API testing

Supported Platforms: Web, iOS, Android, API

Key Features Comparison

Impact CRM
Impact CRM Features
  • Contact management
  • Pipeline tracking
  • Task automation
  • Reporting
  • Email integration
  • Calendar integration
  • Mobile app
SugarCRM
SugarCRM Features
  • Contact Management
  • Lead Management
  • Opportunity Tracking
  • Sales Forecasting
  • Marketing Campaigns
  • Customer Support
  • Reporting and Dashboards
  • Customization and Integration

Pros & Cons Analysis

Impact CRM
Impact CRM
Pros
  • Easy to use
  • Affordable pricing
  • Customizable features
  • Good customer support
Cons
  • Limited integrations with other software
  • May lack advanced features for larger businesses
  • Some users reported performance issues
SugarCRM
SugarCRM
Pros
  • Open source and free
  • Highly customizable
  • Scales for large deployments
  • Third-party integrations
  • Mobile access
Cons
  • Steep learning curve
  • Fragmented modules
  • Limited native marketing automation
  • Can be expensive for enterprise edition

Pricing Comparison

Impact CRM
Impact CRM
  • Subscription-Based
SugarCRM
SugarCRM
  • Open Source
  • Subscription-Based

Get More Information

Impact CRM
Impact CRM
Impact CRM
Learn More About Impact CRM
SugarCRM
SugarCRM
SugarCRM
Learn More About SugarCRM

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