Impact CRM vs SugarCRM

Struggling to choose between Impact CRM and SugarCRM? Both products offer unique advantages, making it a tough decision.

Impact CRM is a Business & Commerce solution with tags like contact-management, pipeline-tracking, task-automation, reporting, small-business.

It boasts features such as Contact management, Pipeline tracking, Task automation, Reporting, Email integration, Calendar integration, Mobile app and pros including Easy to use, Affordable pricing, Customizable features, Good customer support.

On the other hand, SugarCRM is a Business & Commerce product tagged with crm, sales, marketing, support, customers, leads.

Its standout features include Contact Management, Lead Management, Opportunity Tracking, Sales Forecasting, Marketing Campaigns, Customer Support, Reporting and Dashboards, Customization and Integration, and it shines with pros like Open source and free, Highly customizable, Scales for large deployments, Third-party integrations, Mobile access.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Impact CRM

Impact CRM

Impact CRM is an easy-to-use customer relationship management platform designed for small businesses. It includes features like contact management, pipeline tracking, task automation, and reporting.

Categories:
Business & Commerce Crm
contact-management pipeline-tracking task-automation reporting small-business

Impact CRM Features

  1. Contact management
  2. Pipeline tracking
  3. Task automation
  4. Reporting
  5. Email integration
  6. Calendar integration
  7. Mobile app

Pricing

  • Subscription-Based

Pros

Easy to use

Affordable pricing

Customizable features

Good customer support

Cons

Limited integrations with other software

May lack advanced features for larger businesses

Some users reported performance issues

SugarCRM

SugarCRM

SugarCRM is an open-source customer relationship management platform used by sales, marketing, and support teams to organize, track, and communicate with customers and leads. It includes features like contact management, opportunity tracking, reporting, and customization.

Categories:
Business & Commerce Crm
crm sales marketing support customers leads

SugarCRM Features

  1. Contact Management
  2. Lead Management
  3. Opportunity Tracking
  4. Sales Forecasting
  5. Marketing Campaigns
  6. Customer Support
  7. Reporting and Dashboards
  8. Customization and Integration

Pricing

  • Open Source
  • Subscription-Based

Pros

Open source and free

Highly customizable

Scales for large deployments

Third-party integrations

Mobile access

Cons

Steep learning curve

Fragmented modules

Limited native marketing automation

Can be expensive for enterprise edition