Zendesk Sell
Zendesk Sell is a customer relationship management (CRM) platform designed for sales teams to organize, track, and grow sales. It centralizes customer information and interactions from across channels to build better business relationships.
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Zendesk Sell: CRM Platform for Sales Teams
A comprehensive customer relationship management platform designed for sales teams to organize, track, and grow sales, centralizing customer information across channels.
What is Zendesk Sell?
Zendesk Sell is a cloud-based customer relationship management (CRM) platform designed specifically for sales teams to organize, track, and grow sales. It brings together email, phone calls, meetings, social media conversations, and more to build better business relationships.
Key features of Zendesk Sell include:
- Lead and deal tracking to monitor progress through the sales funnel
- Built-in phone with call recording, logging, and analysis
- Email integration to track conversations as part of each deal
- Calendar and meeting scheduling to optimize engagements
- Sales reports and dashboards for insight across individuals and teams
- Mobile apps for iOS and Android so salespeople can work on the go
- Integration with popular business apps like Shopify, HubSpot, MailChimp, and more
- Team collaboration tools to share deals and learn from each other
- Customizable to match existing sales workflows and processes
Zendesk Sell aims to provide an all-in-one CRM to help sales teams efficiently track leads, manage deal workflows, analyze performance, and ultimately sell more. It replaces the need for separate tools by bringing essential sales capabilities together under one system.
Zendesk Sell Features
Features
- Lead, account and contact management
- Lead scoring and routing
- Sales pipeline view
- Email and SMS integration
- Reporting and analytics
- Mobile app
- Integrations with 300+ business apps
Pricing
- Subscription-Based
Pros
Easy to use interface
Powerful sales automation
Robust reporting and analytics
Mobile access
Wide range of integrations
Cons
Can be pricey for small teams
Light on marketing automation features
Limited customization options
Official Links
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