TeleMagic

TeleMagic is a cloud-based call center software designed for small and medium businesses. It provides features like automatic call distribution, interactive voice response, call recording and analytics.

TeleMagic alternatives ➤

What is TeleMagic?

TeleMagic is a cloud-based call center software solution designed specifically for small and medium sized businesses. It offers a wide range of features to improve call center operations and customer experience.

Some key features of TeleMagic include:

Automatic call distribution - routes calls in the queue to available agents automatically based on predefined rules
Interactive voice response - plays pre recorded messages to callers, collects inputs, and routes calls accordingly
Call recording and analytics - records calls and generates insightful reports to understand agent performance, call traffic, wait times etc.
Omnichannel support - supports interaction via phone, email, live chat, social media from the same interface
Intuitive drag-and-drop interface - easy call flow designer to create IVR scripts and contact flow without coding
Quick start and affordability - offers quick implementation without expensive hardware, with transparent and flexible pricing

Overall, TeleMagic is an easy to use and cost effective call center software ideal for SMBs looking for a complete call center solution with omnichannel capabilities.

Official Links

Official Website
www.telemagic.net/index.html

The Best TeleMagic Alternatives

Top Apps like TeleMagic

Odoo, Salesforce, Pipedrive, Streak CRM, Mautic, Zoho CRM, SugarCRM, EspoCRM , Freshsales, insightly, Salesflare, Jetpack CRM, Docu Manager are some alternatives to TeleMagic.

Sugggest an alternative ❐

Odoo

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Salesforce

Salesforce is a cloud-based customer relationship management (CRM) platform that helps businesses connect with customers, partners, and employees. It was founded in 1999 and has become the world's #1 CRM platform with over 150,000 companies using it.Key features of Salesforce include:Contact Management - Organize contact details for people and companies you...

Pipedrive

Pipedrive is a cloud-based customer relationship management (CRM) software designed specifically for small to medium sized sales teams. It provides tools to manage the entire sales pipeline - from tracking leads to closing deals.Some key features of Pipedrive include:Deal pipelines - visualize and track deals through customizable pipelinesLead...

Streak CRM

Streak CRM is a cloud-based customer relationship management (CRM) platform designed specifically for small businesses. Some key features of Streak CRM include:Contact Management - Organize contact details for leads and customers including names, companies, email addresses, phone numbers, locations, and custom fields.Interaction Tracking - Log emails, calls, meetings...

Mautic

Mautic is an open source marketing automation platform used by companies to nurture leads and contacts through personalized campaigns. Its key features include:Lead tracking - Track website visitors across devices and channels to understand their journey.Contact monitoring - Segment contacts based on attributes, behaviors, and engagement levels.Campaign...

Zoho CRM

Zoho CRM is a feature-rich customer relationship management (CRM) platform designed for businesses of all sizes. It helps streamline sales, marketing, customer support, and overall customer engagement processes in one easy-to-use system.Key features of Zoho CRM include:Contact management - Organize all your customer and prospect contact details and...

SugarCRM

SugarCRM is an open-source customer relationship management (CRM) platform designed for sales, marketing, and support teams to organize, track, and communicate with customers and sales leads. First launched in 2004 by SugarCRM Inc, SugarCRM aims to provide an affordable and flexible alternative to proprietary CRM suites.Some key features of SugarCRM...

EspoCRM

EspoCRM is an open source customer relationship management (CRM) application designed for small and medium sized businesses. It allows companies to organize, track, and manage interactions with leads and customers across sales, marketing, customer service, and other business processes.Key features of EspoCRM include:Contact Management - Store names, companies...

Freshsales

Freshsales is a cloud-based customer relationship management (CRM) platform designed specifically for sales teams to organize, track, and engage with customer data to help close more deals. Some key features of Freshsales include:Contact Management - Store all your prospect and customer contact details and history in one place.Lead...

Insightly

Insightly is a cloud-based customer relationship management (CRM) platform designed for small and medium businesses. It aims to provide an easy-to-use system to organize contacts, track communications history, manage leads and opportunities, schedule tasks and events, and gain insights from reports and analytics.Key features of Insightly CRM include:Contact...

Salesflare

Salesflare is a comprehensive sales engagement platform designed to help B2B sales teams manage relationships, automate outreach, and track sales activity across the entire sales funnel. Some key features of Salesflare include:Lead and account data integration from your CRMIntelligent email sequencing that automatically follows up with leadsReal-time alerts...

Jetpack CRM

Jetpack CRM is a cloud-based customer relationship management (CRM) platform designed specifically for small businesses. It aims to provide an affordable, easy-to-use solution to help small teams organize their contacts, improve communication, manage deals and pipeline, and analyze data to grow sales.Key features of Jetpack CRM include:Contact Management...

Docu Manager

Docu Manager is an enterprise-level document management software solution designed to help businesses and organizations securely store, organize, share, track and control their documents and files. It offers a robust set of features to manage the entire document lifecycle from creation to deletion.At the core of Docu Manager is...