SurveyMonkey vs Journey Surveys

Struggling to choose between SurveyMonkey and Journey Surveys? Both products offer unique advantages, making it a tough decision.

SurveyMonkey is a Business & Commerce solution with tags like survey, forms, questionnaires, data-collection.

It boasts features such as Online survey creation, Customizable templates, Various question types, Survey logic, Distribution & collection options and pros including Easy to use interface, Mobile optimization, Real-time results, Data analysis tools, Integrations, Security.

On the other hand, Journey Surveys is a Business & Commerce product tagged with surveys, customer-experience, customer-journey.

Its standout features include Customizable surveys, Multi-channel feedback collection, Journey mapping, Real-time analytics, Integration with CRM systems, and it shines with pros like Easy to create and send surveys, Detailed customer journey insights, Identify pain points and improvements, Customizable dashboards, Good support.

Feature	SurveyMonkey	Journey Surveys
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

SurveyMonkey

Description: SurveyMonkey is an online survey software that enables users to create professional online surveys quickly and easily. It offers a variety of customizable templates, question types, logic, and survey distribution & collection options to capture actionable data.

Journey Surveys

Description: Journey Surveys is a customer feedback software that allows companies to create customizable surveys to understand the customer journey and experience. It provides tools to gather feedback across channels and touchpoints.

Key Features Comparison

SurveyMonkey Features

• Online survey creation
• Customizable templates
• Various question types
• Survey logic
• Distribution & collection options

Journey Surveys Features

• Customizable surveys
• Multi-channel feedback collection
• Journey mapping
• Real-time analytics
• Integration with CRM systems

Pros & Cons Analysis

SurveyMonkey

Pros

• Easy to use interface
• Mobile optimization
• Real-time results
• Data analysis tools
• Integrations
• Security

Cons

• Limit on number of questions in free version
• No data export in free version
• Limited custom branding in free version

Journey Surveys

Pros

• Easy to create and send surveys
• Detailed customer journey insights
• Identify pain points and improvements
• Customizable dashboards
• Good support

Cons

• Can be pricey for small businesses
• Limited custom branding options
• No advanced targeting or segmentation

Pricing Comparison

SurveyMonkey

• Free
• Standard
• Advantage
• Enterprise
• Platinum

Journey Surveys

• Subscription-Based