tawk.to vs ContactGate

Struggling to choose between tawk.to and ContactGate? Both products offer unique advantages, making it a tough decision.

tawk.to is a Online Services solution with tags like chat, live-chat, customer-support.

It boasts features such as Real-time messaging, Customizable widgets, Visitor analytics, Multi-agent support, File sharing, Canned responses, Mobile app, Third-party integrations and pros including Free basic plan, Easy to set up, No downloads required, Customizable interface, Good for small businesses.

On the other hand, ContactGate is a Business & Commerce product tagged with crm, lead-management, contact-management, email-marketing, analytics.

Its standout features include Cloud-based CRM software, Lead, contact, account, and opportunity management, Built-in email marketing, Sales pipeline management, Reporting and analytics, and it shines with pros like Comprehensive CRM features, Cloud-based for easy access, Integrated email marketing, Sales pipeline management tools.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

tawk.to

tawk.to

tawk.to is a free live chat software that allows websites to talk to visitors in real-time. It's easy to set up with no downloads required, has customizable widgets, and provides visitor analytics.

Categories:
chat live-chat customer-support

Tawk.to Features

  1. Real-time messaging
  2. Customizable widgets
  3. Visitor analytics
  4. Multi-agent support
  5. File sharing
  6. Canned responses
  7. Mobile app
  8. Third-party integrations

Pricing

  • Freemium

Pros

Free basic plan

Easy to set up

No downloads required

Customizable interface

Good for small businesses

Cons

Limited features in free version

Can be slow at times

No video/voice calling

Limited customization in free plan


ContactGate

ContactGate

ContactGate is a cloud-based customer relationship management (CRM) software that helps businesses manage leads, contacts, accounts and opportunities. It features built-in email marketing, sales pipeline management, reporting and analytics.

Categories:
crm lead-management contact-management email-marketing analytics

ContactGate Features

  1. Cloud-based CRM software
  2. Lead, contact, account, and opportunity management
  3. Built-in email marketing
  4. Sales pipeline management
  5. Reporting and analytics

Pricing

  • Subscription-Based

Pros

Comprehensive CRM features

Cloud-based for easy access

Integrated email marketing

Sales pipeline management tools

Cons

Limited customization options

Can be complex for small businesses

Pricing may be higher than some alternatives