tawk.to vs Crowdstream

Struggling to choose between tawk.to and Crowdstream? Both products offer unique advantages, making it a tough decision.

tawk.to is a Online Services solution with tags like chat, live-chat, customer-support.

It boasts features such as Real-time messaging, Customizable widgets, Visitor analytics, Multi-agent support, File sharing, Canned responses, Mobile app, Third-party integrations and pros including Free basic plan, Easy to set up, No downloads required, Customizable interface, Good for small businesses.

On the other hand, Crowdstream is a Business & Commerce product tagged with realtime, market-research, surveys, polls, feedback.

Its standout features include Real-time polling, Targeted surveys, Customizable questionnaires, Automated respondent targeting, Real-time results and analytics, Integration with other platforms, Custom branding of polls and surveys, Export results to Excel, PDF, etc., and it shines with pros like Fast turnaround on market research, Access to niche demographics, Cost-effective compared to focus groups, Unlimited questions and responses, User-friendly interface, Scalable to large sample sizes.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

tawk.to

tawk.to

tawk.to is a free live chat software that allows websites to talk to visitors in real-time. It's easy to set up with no downloads required, has customizable widgets, and provides visitor analytics.

Categories:
chat live-chat customer-support

Tawk.to Features

  1. Real-time messaging
  2. Customizable widgets
  3. Visitor analytics
  4. Multi-agent support
  5. File sharing
  6. Canned responses
  7. Mobile app
  8. Third-party integrations

Pricing

  • Freemium

Pros

Free basic plan

Easy to set up

No downloads required

Customizable interface

Good for small businesses

Cons

Limited features in free version

Can be slow at times

No video/voice calling

Limited customization in free plan


Crowdstream

Crowdstream

Crowdstream is a real-time market research platform that enables companies to get quick feedback from targeted demographics. It allows creating polls, surveys, or open-ended questions and receiving responses from Crowdstream's network of respondents in real-time.

Categories:
realtime market-research surveys polls feedback

Crowdstream Features

  1. Real-time polling
  2. Targeted surveys
  3. Customizable questionnaires
  4. Automated respondent targeting
  5. Real-time results and analytics
  6. Integration with other platforms
  7. Custom branding of polls and surveys
  8. Export results to Excel, PDF, etc.

Pricing

  • Subscription-Based

Pros

Fast turnaround on market research

Access to niche demographics

Cost-effective compared to focus groups

Unlimited questions and responses

User-friendly interface

Scalable to large sample sizes

Cons

Narrow demographics may not represent general population

Potential for low response rates

No control over who responds to polls

Possibility of biased responses

No option for follow-up questions

May lack qualitative depth