tawk.to vs Umnico

Struggling to choose between tawk.to and Umnico? Both products offer unique advantages, making it a tough decision.

tawk.to is a Online Services solution with tags like chat, live-chat, customer-support.

It boasts features such as Real-time messaging, Customizable widgets, Visitor analytics, Multi-agent support, File sharing, Canned responses, Mobile app, Third-party integrations and pros including Free basic plan, Easy to set up, No downloads required, Customizable interface, Good for small businesses.

On the other hand, Umnico is a Ai Tools & Services product tagged with session-recording, user-analytics, open-source.

Its standout features include Session recording, Heatmaps, Funnel analysis, Form analytics, A/B testing, Custom event tracking, and it shines with pros like Open source and free, Easy to install and configure, Good for basic session recording and analytics, Integrates well with popular web frameworks.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

tawk.to

tawk.to

tawk.to is a free live chat software that allows websites to talk to visitors in real-time. It's easy to set up with no downloads required, has customizable widgets, and provides visitor analytics.

Categories:
chat live-chat customer-support

Tawk.to Features

  1. Real-time messaging
  2. Customizable widgets
  3. Visitor analytics
  4. Multi-agent support
  5. File sharing
  6. Canned responses
  7. Mobile app
  8. Third-party integrations

Pricing

  • Freemium

Pros

Free basic plan

Easy to set up

No downloads required

Customizable interface

Good for small businesses

Cons

Limited features in free version

Can be slow at times

No video/voice calling

Limited customization in free plan


Umnico

Umnico

Umnico is an open-source user session recording and analytics tool. It captures user interactions like clicks, scrolls and form inputs to provide insight into how users navigate your website or app. Helps identify usability issues and improve conversion rates.

Categories:
session-recording user-analytics open-source

Umnico Features

  1. Session recording
  2. Heatmaps
  3. Funnel analysis
  4. Form analytics
  5. A/B testing
  6. Custom event tracking

Pricing

  • Open Source
  • Free

Pros

Open source and free

Easy to install and configure

Good for basic session recording and analytics

Integrates well with popular web frameworks

Cons

Lacks some advanced features of paid tools

Limited customization options

Basic reporting and analytics functionality

Can be resource intensive for high traffic sites