tawk.to vs Universal Chat

Struggling to choose between tawk.to and Universal Chat? Both products offer unique advantages, making it a tough decision.

tawk.to is a Online Services solution with tags like chat, live-chat, customer-support.

It boasts features such as Real-time messaging, Customizable widgets, Visitor analytics, Multi-agent support, File sharing, Canned responses, Mobile app, Third-party integrations and pros including Free basic plan, Easy to set up, No downloads required, Customizable interface, Good for small businesses.

On the other hand, Universal Chat is a Social & Communications product tagged with chat, messaging, video-chat, voice-chat, file-sharing, endtoend-encryption, open-source.

Its standout features include Text, voice and video chatting, End-to-end encryption, Group chats, File sharing, Customizable interfaces, and it shines with pros like Free and open source, Available on multiple platforms, End-to-end encryption for security, Support for group chats, File sharing capability.

Feature	tawk.to	Universal Chat
Overall Score	N/A	N/A
Primary Category	Online Services	Social & Communications

Product Overview

tawk.to

Description: tawk.to is a free live chat software that allows websites to talk to visitors in real-time. It's easy to set up with no downloads required, has customizable widgets, and provides visitor analytics.

Universal Chat

Description: Universal Chat is a free and open-source chat application available for Windows, Mac, Linux, iOS and Android. It supports text, voice and video chatting with end-to-end encryption. Key features include group chats, file sharing and customizable interfaces.

Key Features Comparison

tawk.to Features

• Real-time messaging
• Customizable widgets
• Visitor analytics
• Multi-agent support
• File sharing
• Canned responses
• Mobile app
• Third-party integrations

Universal Chat Features

• Text, voice and video chatting
• End-to-end encryption
• Group chats
• File sharing
• Customizable interfaces

Pros & Cons Analysis

tawk.to

Pros

• Free basic plan
• Easy to set up
• No downloads required
• Customizable interface
• Good for small businesses

Cons

• Limited features in free version
• Can be slow at times
• No video/voice calling
• Limited customization in free plan

Universal Chat

Pros

• Free and open source
• Available on multiple platforms
• End-to-end encryption for security
• Support for group chats
• File sharing capability

Cons

• May lack some features of paid options
• Setup can be complex for less tech-savvy users
• Encryption can cause performance issues

Pricing Comparison

tawk.to

• Freemium

Universal Chat

• Free
• Open Source