TeleMagic vs Streak CRM

Struggling to choose between TeleMagic and Streak CRM? Both products offer unique advantages, making it a tough decision.

TeleMagic is a Business & Commerce solution with tags like cloudbased, call-distribution, ivr, call-recording, analytics.

It boasts features such as Automatic call distribution, Interactive voice response (IVR), Call recording, Real-time analytics and reporting, CRM integration, Omnichannel support (voice, email, chat, social media), Customizable IVR flows, Customizable dashboards, Role-based access control, Call whisper and barge-in, Customizable hold music and greetings and pros including Easy to set up and use, Flexible and scalable, Affordable pricing, Good for small teams, Good call routing and IVR features, Good reporting and analytics.

On the other hand, Streak CRM is a Business & Commerce product tagged with sales, pipeline-management, contact-management, workflow-automation.

Its standout features include Contact management, Email tracking and integration, Workflow automation, Sales pipeline management, Reporting and analytics, Mobile app for iOS and Android, and it shines with pros like Seamless Gmail/G Suite integration, Customizable sales pipelines, Affordable pricing for small businesses, Simple and intuitive user interface.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

TeleMagic

TeleMagic

TeleMagic is a cloud-based call center software designed for small and medium businesses. It provides features like automatic call distribution, interactive voice response, call recording and analytics.

Categories:
Business & Commerce Call Center Software
cloudbased call-distribution ivr call-recording analytics

TeleMagic Features

  1. Automatic call distribution
  2. Interactive voice response (IVR)
  3. Call recording
  4. Real-time analytics and reporting
  5. CRM integration
  6. Omnichannel support (voice, email, chat, social media)
  7. Customizable IVR flows
  8. Customizable dashboards
  9. Role-based access control
  10. Call whisper and barge-in
  11. Customizable hold music and greetings

Pricing

  • Subscription-Based

Pros

Easy to set up and use

Flexible and scalable

Affordable pricing

Good for small teams

Good call routing and IVR features

Good reporting and analytics

Cons

Limited integration capabilities

No native mobile app

Can be pricey for larger teams

Lacks some advanced call center features

Streak CRM

Streak CRM

Streak CRM is a customer relationship management platform designed for small businesses. It features tools for managing contacts, tracking interactions, automating workflows, and analyzing data to help optimize sales processes.

Categories:
Business & Commerce Crm
sales pipeline-management contact-management workflow-automation

Streak CRM Features

  1. Contact management
  2. Email tracking and integration
  3. Workflow automation
  4. Sales pipeline management
  5. Reporting and analytics
  6. Mobile app for iOS and Android

Pricing

  • Free
  • Freemium
  • Subscription-Based

Pros

Seamless Gmail/G Suite integration

Customizable sales pipelines

Affordable pricing for small businesses

Simple and intuitive user interface

Cons

Limited customization options compared to enterprise-level CRMs

Lacks some advanced features like lead scoring and predictive analytics

Can be challenging to set up for users unfamiliar with CRM systems