TeleMagic vs Streak CRM

Struggling to choose between TeleMagic and Streak CRM? Both products offer unique advantages, making it a tough decision.

TeleMagic is a Business & Commerce solution with tags like cloudbased, call-distribution, ivr, call-recording, analytics.

It boasts features such as Automatic call distribution, Interactive voice response (IVR), Call recording, Real-time analytics and reporting, CRM integration, Omnichannel support (voice, email, chat, social media), Customizable IVR flows, Customizable dashboards, Role-based access control, Call whisper and barge-in, Customizable hold music and greetings and pros including Easy to set up and use, Flexible and scalable, Affordable pricing, Good for small teams, Good call routing and IVR features, Good reporting and analytics.

On the other hand, Streak CRM is a Business & Commerce product tagged with sales, pipeline-management, contact-management, workflow-automation.

Its standout features include Contact management, Email tracking and integration, Workflow automation, Sales pipeline management, Reporting and analytics, Mobile app for iOS and Android, and it shines with pros like Seamless Gmail/G Suite integration, Customizable sales pipelines, Affordable pricing for small businesses, Simple and intuitive user interface.

Feature	TeleMagic	Streak CRM
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

TeleMagic

Description: TeleMagic is a cloud-based call center software designed for small and medium businesses. It provides features like automatic call distribution, interactive voice response, call recording and analytics.

Streak CRM

Description: Streak CRM is a customer relationship management platform designed for small businesses. It features tools for managing contacts, tracking interactions, automating workflows, and analyzing data to help optimize sales processes.

Key Features Comparison

TeleMagic Features

• Automatic call distribution
• Interactive voice response (IVR)
• Call recording
• Real-time analytics and reporting
• CRM integration
• Omnichannel support (voice, email, chat, social media)
• Customizable IVR flows
• Customizable dashboards
• Role-based access control
• Call whisper and barge-in
• Customizable hold music and greetings

Streak CRM Features

• Contact management
• Email tracking and integration
• Workflow automation
• Sales pipeline management
• Reporting and analytics
• Mobile app for iOS and Android

Pros & Cons Analysis

TeleMagic

Pros

• Easy to set up and use
• Flexible and scalable
• Affordable pricing
• Good for small teams
• Good call routing and IVR features
• Good reporting and analytics

Cons

• Limited integration capabilities
• No native mobile app
• Can be pricey for larger teams
• Lacks some advanced call center features

Streak CRM

Pros

• Seamless Gmail/G Suite integration
• Customizable sales pipelines
• Affordable pricing for small businesses
• Simple and intuitive user interface

Cons

• Limited customization options compared to enterprise-level CRMs
• Lacks some advanced features like lead scoring and predictive analytics
• Can be challenging to set up for users unfamiliar with CRM systems

Pricing Comparison

TeleMagic

• Subscription-Based

Streak CRM

• Free
• Freemium
• Subscription-Based