The Incredible PBX vs FreeSENTRAL

Struggling to choose between The Incredible PBX and FreeSENTRAL? Both products offer unique advantages, making it a tough decision.

The Incredible PBX is a Network & Admin solution with tags like pbx, voip, asterisk.

It boasts features such as Web-based GUI for easy configuration, Automated installers for quick setup, Built on open source Asterisk PBX, Supports VoIP phones and analog phones, Voicemail-to-email, Conferencing, Call parking, transfer and forwarding, Fax support, Text-to-speech, Music on hold and pros including Free and open source, Easy to install and manage, Very customizable, Supports wide range of PBX features, Active community support.

On the other hand, FreeSENTRAL is a Business & Commerce product tagged with opensource, itsm, help-desk, asset-management, change-management.

Its standout features include Asset management, Help desk ticketing, Change management, Incident management, Problem management, Configuration management, Knowledge base, Reporting and dashboards, and it shines with pros like Free and open source, Comprehensive feature set for an ITSM tool, Customizable and extensible, Good community support.

Feature	The Incredible PBX	FreeSENTRAL
Overall Score	N/A	N/A
Primary Category	Network & Admin	Business & Commerce

Product Overview

The Incredible PBX

Description: The Incredible PBX is an open source PBX software based on Asterisk. It provides a user-friendly GUI and automated installers to set up a full-featured PBX on a Linux server or cloud instance.

FreeSENTRAL

Description: FreeSENTRAL is an open-source IT service management software. It includes features like asset management, help desk ticketing, change management, and more. FreeSENTRAL aims to provide a free alternative to paid ITSM tools like ServiceNow and BMC Remedy.

Key Features Comparison

The Incredible PBX Features

• Web-based GUI for easy configuration
• Automated installers for quick setup
• Built on open source Asterisk PBX
• Supports VoIP phones and analog phones
• Voicemail-to-email
• Conferencing
• Call parking, transfer and forwarding
• Fax support
• Text-to-speech
• Music on hold

FreeSENTRAL Features

• Asset management
• Help desk ticketing
• Change management
• Incident management
• Problem management
• Configuration management
• Knowledge base
• Reporting and dashboards

Pros & Cons Analysis

The Incredible PBX

Pros

• Free and open source
• Easy to install and manage
• Very customizable
• Supports wide range of PBX features
• Active community support

Cons

• Requires Linux server or cloud instance
• Initial setup can be complex for beginners
• Limited official support options
• Some advanced features require tweaking

FreeSENTRAL

Pros

• Free and open source
• Comprehensive feature set for an ITSM tool
• Customizable and extensible
• Good community support

Cons

• Less polished UI than paid options
• Limited native mobile apps
• Can be complex to set up and manage
• Lacks some advanced ITSM features

Pricing Comparison

The Incredible PBX

• Open Source

FreeSENTRAL

• Open Source