The Incredible PBX vs FreeSENTRAL

Struggling to choose between The Incredible PBX and FreeSENTRAL? Both products offer unique advantages, making it a tough decision.

The Incredible PBX is a Network & Admin solution with tags like pbx, voip, asterisk.

It boasts features such as Web-based GUI for easy configuration, Automated installers for quick setup, Built on open source Asterisk PBX, Supports VoIP phones and analog phones, Voicemail-to-email, Conferencing, Call parking, transfer and forwarding, Fax support, Text-to-speech, Music on hold and pros including Free and open source, Easy to install and manage, Very customizable, Supports wide range of PBX features, Active community support.

On the other hand, FreeSENTRAL is a Business & Commerce product tagged with opensource, itsm, help-desk, asset-management, change-management.

Its standout features include Asset management, Help desk ticketing, Change management, Incident management, Problem management, Configuration management, Knowledge base, Reporting and dashboards, and it shines with pros like Free and open source, Comprehensive feature set for an ITSM tool, Customizable and extensible, Good community support.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

The Incredible PBX

The Incredible PBX

The Incredible PBX is an open source PBX software based on Asterisk. It provides a user-friendly GUI and automated installers to set up a full-featured PBX on a Linux server or cloud instance.

Categories:
pbx voip asterisk

The Incredible PBX Features

  1. Web-based GUI for easy configuration
  2. Automated installers for quick setup
  3. Built on open source Asterisk PBX
  4. Supports VoIP phones and analog phones
  5. Voicemail-to-email
  6. Conferencing
  7. Call parking, transfer and forwarding
  8. Fax support
  9. Text-to-speech
  10. Music on hold

Pricing

  • Open Source

Pros

Free and open source

Easy to install and manage

Very customizable

Supports wide range of PBX features

Active community support

Cons

Requires Linux server or cloud instance

Initial setup can be complex for beginners

Limited official support options

Some advanced features require tweaking


FreeSENTRAL

FreeSENTRAL

FreeSENTRAL is an open-source IT service management software. It includes features like asset management, help desk ticketing, change management, and more. FreeSENTRAL aims to provide a free alternative to paid ITSM tools like ServiceNow and BMC Remedy.

Categories:
opensource itsm help-desk asset-management change-management

FreeSENTRAL Features

  1. Asset management
  2. Help desk ticketing
  3. Change management
  4. Incident management
  5. Problem management
  6. Configuration management
  7. Knowledge base
  8. Reporting and dashboards

Pricing

  • Open Source

Pros

Free and open source

Comprehensive feature set for an ITSM tool

Customizable and extensible

Good community support

Cons

Less polished UI than paid options

Limited native mobile apps

Can be complex to set up and manage

Lacks some advanced ITSM features