ticketeer vs Kanboard

Struggling to choose between ticketeer and Kanboard? Both products offer unique advantages, making it a tough decision.

ticketeer is a Business & Commerce solution with tags like help-desk, customer-support, ticket-tracking.

It boasts features such as Ticket management, Automated ticket routing, Customizable ticket workflows, Collaborative ticket management, Knowledge base and self-service portal, Reporting and analytics, Mobile app for on-the-go support and pros including Intuitive and user-friendly interface, Affordable pricing for small businesses, Integrates with popular business tools, Robust ticket management features, Excellent customer support.

On the other hand, Kanboard is a Business & Commerce product tagged with kanban, task-management, project-management.

Its standout features include Kanban boards, Task management, Time tracking, Gantt charts, Calendar, Notifications, Custom fields, Subtasks, Swimlanes, Analytics, and it shines with pros like Open source and free, Simple and intuitive interface, Kanban methodology support, Customizable boards and workflows, Integrations with other tools, Self-hosted option available.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

ticketeer

ticketeer

Ticketeer is a help desk and customer support software designed for small businesses. It allows companies to manage customer inquiries, internal support tickets, and agent workload from a simple, easy-to-use platform.

Categories:
help-desk customer-support ticket-tracking

Ticketeer Features

  1. Ticket management
  2. Automated ticket routing
  3. Customizable ticket workflows
  4. Collaborative ticket management
  5. Knowledge base and self-service portal
  6. Reporting and analytics
  7. Mobile app for on-the-go support

Pricing

  • Freemium
  • Subscription-Based

Pros

Intuitive and user-friendly interface

Affordable pricing for small businesses

Integrates with popular business tools

Robust ticket management features

Excellent customer support

Cons

Limited customization options

Lacks advanced features for larger enterprises

No built-in chat or video support


Kanboard

Kanboard

Kanboard is an open-source project management software that helps teams organize tasks and projects. It provides Kanban boards, task management, calendars and time tracking features in a simple visual interface.

Categories:
kanban task-management project-management

Kanboard Features

  1. Kanban boards
  2. Task management
  3. Time tracking
  4. Gantt charts
  5. Calendar
  6. Notifications
  7. Custom fields
  8. Subtasks
  9. Swimlanes
  10. Analytics

Pricing

  • Open Source
  • Self-Hosted

Pros

Open source and free

Simple and intuitive interface

Kanban methodology support

Customizable boards and workflows

Integrations with other tools

Self-hosted option available

Cons

Limited reporting capabilities

No resource management

Mobile app needs improvement

Steep learning curve initially

Lacks advanced features of paid tools