What is Ticketeer?
Ticketeer is a cloud-based customer support and help desk software designed for small and medium sized businesses. It provides a single dashboard to manage all customer support interactions across multiple channels like email, phone, live chat, social media and more.
Key features of Ticketeer include:
- Intuitive multi-channel ticketing system to manage customer inquiries
- SLAs and automation to prioritize urgent tickets
- Knowledge base to document solutions for common problems
- Customer portal for self-service and ticket submission
- Reporting and analytics for actionable insights
- Mobile apps to manage tickets on-the-go
- Integrations with popular business apps like Shopify, Zendesk etc.
Ticketeer offers reliable customer support software that is easy to use, affordable and tailored for support teams at growing companies. Its scalable solution helps strengthen customer relationships and increase productivity.
JIRA, Trello, ClickUp, Taiga.io, Wekan, Kanban Tool, Kanboard, Zenkit, TaskBoard, Nullboard, Restyaboard, Widget-Board are some alternatives to Ticketeer.