Ticketsetup vs Eventzilla

Struggling to choose between Ticketsetup and Eventzilla? Both products offer unique advantages, making it a tough decision.

Ticketsetup is a Business & Commerce solution with tags like help-desk, ticketing, customer-service.

It boasts features such as Centralized customer support platform, Ticket management system, Customizable ticket workflows, Automated ticket prioritization, Knowledge base and self-service portal, Reporting and analytics, Team collaboration tools, Mobile app for on-the-go support and pros including Streamlines customer support processes, Improves customer satisfaction and loyalty, Enhances team productivity and collaboration, Provides valuable insights through reporting, Easy to set up and use.

On the other hand, Eventzilla is a Business & Commerce product tagged with events, ticketing, registration, payments.

Its standout features include Custom registration forms, Event promotion tools, Ticket sales and management, Email notifications, Payment gateway integration, and it shines with pros like Open source and free, Customizable registration flows, Waitlist support, Discount ticket options, Integration with PayPal and Stripe.

Feature	Ticketsetup	Eventzilla
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

Ticketsetup

Description: Ticketsetup is a customer support and help desk software designed for small businesses. It allows companies to manage customer queries, requests and complaints efficiently in one centralized platform.

Eventzilla

Description: Eventzilla is an open-source event management and ticketing web application. It allows users to create events, customize registration forms, manage attendees, promote events, and sell tickets online. Key features include custom registration flows, waitlists, discounted tickets, email notifications, and integration with payment gateways.

Key Features Comparison

Ticketsetup Features

• Centralized customer support platform
• Ticket management system
• Customizable ticket workflows
• Automated ticket prioritization
• Knowledge base and self-service portal
• Reporting and analytics
• Team collaboration tools
• Mobile app for on-the-go support

Eventzilla Features

• Custom registration forms
• Event promotion tools
• Ticket sales and management
• Email notifications
• Payment gateway integration

Pros & Cons Analysis

Ticketsetup

Pros

• Streamlines customer support processes
• Improves customer satisfaction and loyalty
• Enhances team productivity and collaboration
• Provides valuable insights through reporting
• Easy to set up and use

Cons

• Limited customization options in the free plan
• Pricing can be higher for enterprises
• Lacks some advanced features found in enterprise-level solutions

Eventzilla

Pros

• Open source and free
• Customizable registration flows
• Waitlist support
• Discount ticket options
• Integration with PayPal and Stripe

Cons

• Limited reporting and analytics
• No mobile app
• Steep learning curve
• Requires self-hosting

Pricing Comparison

Ticketsetup

• Free
• Freemium
• Subscription-Based

Eventzilla

• Open Source