Tigerpaw vs Datto Autotask

Struggling to choose between Tigerpaw and Datto Autotask? Both products offer unique advantages, making it a tough decision.

Tigerpaw is a Business & Commerce solution with tags like crm, dispatching, invoicing, time-tracking, client-relationships, project-management, billing.

It boasts features such as CRM, Dispatching, Invoicing, Time Tracking, Project Management, Billing, Technician Management and pros including Cloud-based for easy access, Integrated suite of tools, Customizable workflows, Automated billing and invoicing, Real-time reporting and analytics.

On the other hand, Datto Autotask is a Business & Commerce product tagged with psa, rmm, bdr, it-business-management, professional-services-automation.

Its standout features include Professional Services Automation (PSA), Remote Monitoring and Management (RMM), Backup and Disaster Recovery (BDR), Integrated IT business management platform, Ticketing and workflow management, Billing and invoicing, Asset management, Reporting and analytics, and it shines with pros like Comprehensive all-in-one solution for MSPs, Tight integration between PSA, RMM, and BDR, Robust ticketing and workflow management, Customizable dashboards and reporting, Scalable for growing MSP businesses.

Feature	Tigerpaw	Datto Autotask
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

Tigerpaw

Description: Tigerpaw is a cloud-based business management software designed for IT services companies. It includes CRM, dispatching, invoicing, time tracking, and other tools to help manage client relationships, projects, billing, and technicians.

Datto Autotask

Description: Datto Autotask is an IT business management platform that provides professional services automation, remote monitoring and management, and backup and disaster recovery for managed service providers. It combines PSA, RMM, and BDR into a single integrated suite.

Key Features Comparison

Tigerpaw Features

• CRM
• Dispatching
• Invoicing
• Time Tracking
• Project Management
• Billing
• Technician Management

Datto Autotask Features

• Professional Services Automation (PSA)
• Remote Monitoring and Management (RMM)
• Backup and Disaster Recovery (BDR)
• Integrated IT business management platform
• Ticketing and workflow management
• Billing and invoicing
• Asset management
• Reporting and analytics

Pros & Cons Analysis

Tigerpaw

Pros

• Cloud-based for easy access
• Integrated suite of tools
• Customizable workflows
• Automated billing and invoicing
• Real-time reporting and analytics

Cons

• Can be complex for smaller businesses
• Steep learning curve
• Must pay for advanced customization
• Dependence on internet connection

Datto Autotask

Pros

• Comprehensive all-in-one solution for MSPs
• Tight integration between PSA, RMM, and BDR
• Robust ticketing and workflow management
• Customizable dashboards and reporting
• Scalable for growing MSP businesses

Cons

• Can be complex to set up and configure
• Steep learning curve for new users
• Pricing can be expensive for smaller MSPs
• Limited customization options for some features

Pricing Comparison

Tigerpaw

• Subscription-Based

Datto Autotask

• Subscription-Based