Tigerpaw vs Datto Autotask

Struggling to choose between Tigerpaw and Datto Autotask? Both products offer unique advantages, making it a tough decision.

Tigerpaw is a Business & Commerce solution with tags like crm, dispatching, invoicing, time-tracking, client-relationships, project-management, billing.

It boasts features such as CRM, Dispatching, Invoicing, Time Tracking, Project Management, Billing, Technician Management and pros including Cloud-based for easy access, Integrated suite of tools, Customizable workflows, Automated billing and invoicing, Real-time reporting and analytics.

On the other hand, Datto Autotask is a Business & Commerce product tagged with psa, rmm, bdr, it-business-management, professional-services-automation.

Its standout features include Professional Services Automation (PSA), Remote Monitoring and Management (RMM), Backup and Disaster Recovery (BDR), Integrated IT business management platform, Ticketing and workflow management, Billing and invoicing, Asset management, Reporting and analytics, and it shines with pros like Comprehensive all-in-one solution for MSPs, Tight integration between PSA, RMM, and BDR, Robust ticketing and workflow management, Customizable dashboards and reporting, Scalable for growing MSP businesses.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Tigerpaw

Tigerpaw

Tigerpaw is a cloud-based business management software designed for IT services companies. It includes CRM, dispatching, invoicing, time tracking, and other tools to help manage client relationships, projects, billing, and technicians.

Categories:
Business & Commerce It Services Management
crm dispatching invoicing time-tracking client-relationships project-management billing

Tigerpaw Features

  1. CRM
  2. Dispatching
  3. Invoicing
  4. Time Tracking
  5. Project Management
  6. Billing
  7. Technician Management

Pricing

  • Subscription-Based

Pros

Cloud-based for easy access

Integrated suite of tools

Customizable workflows

Automated billing and invoicing

Real-time reporting and analytics

Cons

Can be complex for smaller businesses

Steep learning curve

Must pay for advanced customization

Dependence on internet connection

Datto Autotask

Datto Autotask

Datto Autotask is an IT business management platform that provides professional services automation, remote monitoring and management, and backup and disaster recovery for managed service providers. It combines PSA, RMM, and BDR into a single integrated suite.

Categories:
Business & Commerce It Management
psa rmm bdr it-business-management professional-services-automation

Datto Autotask Features

  1. Professional Services Automation (PSA)
  2. Remote Monitoring and Management (RMM)
  3. Backup and Disaster Recovery (BDR)
  4. Integrated IT business management platform
  5. Ticketing and workflow management
  6. Billing and invoicing
  7. Asset management
  8. Reporting and analytics

Pricing

  • Subscription-Based

Pros

Comprehensive all-in-one solution for MSPs

Tight integration between PSA, RMM, and BDR

Robust ticketing and workflow management

Customizable dashboards and reporting

Scalable for growing MSP businesses

Cons

Can be complex to set up and configure

Steep learning curve for new users

Pricing can be expensive for smaller MSPs

Limited customization options for some features