Struggling to choose between Tivoli Business Service Manager and Microsoft Intune? Both products offer unique advantages, making it a tough decision.
Tivoli Business Service Manager is a Business & Commerce solution with tags like itsm, monitoring, incident-management, problem-management, change-management, service-level-management.
It boasts features such as Centralized management of IT services and infrastructure, Real-time monitoring and alerting of IT services and applications, Service level management and reporting, Automated incident and problem management, Root cause analysis and impact assessment, Capacity planning and optimization, Integration with other IT management tools and pros including Comprehensive IT service management capabilities, Improved visibility and control over IT services, Increased service quality and availability, Automated incident and problem resolution, Integration with a wide range of IT tools and technologies.
On the other hand, Microsoft Intune is a Network & Admin product tagged with mobile-device-management, app-management, conditional-access, cloud-service.
Its standout features include Mobile device management (MDM) for configuration, security and monitoring, Mobile application management (MAM) for distribution, updates and access control, Multi-platform support including iOS, Android, Windows and macOS devices, Integration with Azure AD for identity and access management, Remote wipe, lock and passcode reset for lost or stolen devices, Conditional access policies for context-aware access control, Scalable architecture built for the cloud, and it shines with pros like Unified management across devices, apps and users, Integration with other Microsoft cloud services like Azure AD, Built-in compliance and security policies, Support for modern authentication and security protocols, Can be deployed standalone or integrated with SCCM and MEM, Flexible licensing model.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
Tivoli Business Service Manager is an IT service management software that helps manage and optimize IT services. It provides visibility into IT infrastructure and applications to improve service quality and availability.
Microsoft Intune is a cloud-based device and app management service. It allows organizations to securely manage access and protect corporate data on devices like phones, tablets, and laptops. Key features include mobile device management, app management, and conditional access policies.