Trackaview vs Live Helper Chat

Struggling to choose between Trackaview and Live Helper Chat? Both products offer unique advantages, making it a tough decision.

Trackaview is a Online Services solution with tags like analytics, tracking, traffic, metrics, dashboard.

It boasts features such as Real-time analytics dashboard, Pageview tracking, Bounce rate metrics, Referral source tracking, Visitor geography mapping, Custom event tracking, A/B testing, Funnel visualization, Custom reporting and pros including Intuitive and easy to use interface, Detailed visitor analytics and insights, Affordable pricing, Easy implementation, Good customer support.

On the other hand, Live Helper Chat is a Social & Communications product tagged with chat, live-chat, customer-service, messaging, realtime.

Its standout features include Real-time chat, Multiple chat agents, Canned responses, File sharing, CRM integration, Helpdesk integration, Visitor monitoring, Chat transcripts, Customizable interface, Multilingual support, and it shines with pros like Open source and free, Easy to install and use, Good feature set for the price, Active community support, Customizable and extensible.

Feature	Trackaview	Live Helper Chat
Overall Score	N/A	N/A
Primary Category	Online Services	Social & Communications

Product Overview

Trackaview

Description: Trackaview is a web analytics tool that provides insights into website traffic and visitor behavior. It offers easy implementation with JavaScript tracking code and an intuitive dashboard to view metrics like pageviews, bounce rate, referrals, and more.

Live Helper Chat

Description: Live Helper Chat is an open-source live chat software that allows websites to communicate with visitors in real-time. It offers features like multiple chat agents, canned messages, file sharing, and integration with CRM and helpdesk tools.

Key Features Comparison

Trackaview Features

• Real-time analytics dashboard
• Pageview tracking
• Bounce rate metrics
• Referral source tracking
• Visitor geography mapping
• Custom event tracking
• A/B testing
• Funnel visualization
• Custom reporting

Live Helper Chat Features

• Real-time chat
• Multiple chat agents
• Canned responses
• File sharing
• CRM integration
• Helpdesk integration
• Visitor monitoring
• Chat transcripts
• Customizable interface
• Multilingual support

Pros & Cons Analysis

Trackaview

Pros

• Intuitive and easy to use interface
• Detailed visitor analytics and insights
• Affordable pricing
• Easy implementation
• Good customer support

Cons

• Limited customization options
• Less advanced features than some competitors
• Can be complex for non-technical users

Live Helper Chat

Pros

• Open source and free
• Easy to install and use
• Good feature set for the price
• Active community support
• Customizable and extensible

Cons

• Can be resource intensive
• Limited native mobile support
• Steep learning curve for customization
• Lacks some advanced features of paid solutions

Pricing Comparison

Trackaview

• Freemium
• Subscription-Based

Live Helper Chat

• Open Source
• Custom Pricing