
Description: TrackingDesk is a cloud-based help desk software that enables businesses to track support tickets, manage customer conversations, organize tasks, share documents, and collaborate with team members all from a user-friendly interface.
Type: Open Source Test Automation Framework
Founded: 2011
Primary Use: Mobile app testing automation
Supported Platforms: iOS, Android, Windows

Description: Keitaro Tracker is an open source ticket support system and help desk software. It allows companies to provide customer support and manage internal ticketing systems through features like ticket management, SLA enforcement, self-service portal, and more.
Type: Cloud-based Test Automation Platform
Founded: 2015
Primary Use: Web, mobile, and API testing
Supported Platforms: Web, iOS, Android, API