Trellis Desk vs Deskpro

Struggling to choose between Trellis Desk and Deskpro? Both products offer unique advantages, making it a tough decision.

Trellis Desk is a Office & Productivity solution with tags like visual, project-management, collaboration, planning, tracking, workflows, integrations.

It boasts features such as Customizable project views (Kanban, Gantt, Calendar, etc.), Automated workflows and custom templates, Integrations with tools like Slack, Google Calendar, and Dropbox, Collaborative features like real-time updates, comments, and file sharing, Reporting and analytics to track project progress and team performance and pros including Intuitive and visually appealing interface, Flexible project management capabilities, Streamlines team collaboration and communication, Extensive integration options with other productivity tools.

On the other hand, Deskpro is a Business & Commerce product tagged with helpdesk, customer-support, ticketing, knowledge-base, chat, automation.

Its standout features include Ticketing system, Knowledge base, Live chat, Automation, Reporting, Multi-channel support, and it shines with pros like Easy to use interface, Powerful automation capabilities, Robust knowledge base, Omnichannel support, Customizable workflows.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Trellis Desk

Trellis Desk

Trellis Desk is a visual project management and collaboration tool that allows teams to plan, track, and manage work in one visual space. It provides customizable project views, automated workflows, and integrations with popular productivity tools.

Categories:
visual project-management collaboration planning tracking workflows integrations

Trellis Desk Features

  1. Customizable project views (Kanban, Gantt, Calendar, etc.)
  2. Automated workflows and custom templates
  3. Integrations with tools like Slack, Google Calendar, and Dropbox
  4. Collaborative features like real-time updates, comments, and file sharing
  5. Reporting and analytics to track project progress and team performance

Pricing

  • Freemium
  • Subscription-Based

Pros

Intuitive and visually appealing interface

Flexible project management capabilities

Streamlines team collaboration and communication

Extensive integration options with other productivity tools

Cons

Limited free plan with limited features

Steep learning curve for complex project management

Pricing can be expensive for larger teams or enterprises


Deskpro

Deskpro

Deskpro is a helpdesk and customer support software that allows companies to manage customer queries and requests. It includes features like ticketing, knowledge base, chat, and automation.

Categories:
helpdesk customer-support ticketing knowledge-base chat automation

Deskpro Features

  1. Ticketing system
  2. Knowledge base
  3. Live chat
  4. Automation
  5. Reporting
  6. Multi-channel support

Pricing

  • Subscription-Based
  • Custom Pricing

Pros

Easy to use interface

Powerful automation capabilities

Robust knowledge base

Omnichannel support

Customizable workflows

Cons

Can be pricey for smaller teams

Mobile app needs improvement

Setup and configuration can be complex initially