UNMETERED.Chat vs LiveAgent

Struggling to choose between UNMETERED.Chat and LiveAgent? Both products offer unique advantages, making it a tough decision.

UNMETERED.Chat is a Social & Communications solution with tags like video-calling, messaging, encrypted, screen-sharing, group-calls.

It boasts features such as Free group video calling, Instant messaging platform, Encrypted video calls, Group calls with up to 12 participants, Screen sharing, Private/public chat rooms, No time limits and pros including Free to use, No time limits on calls, Supports group calls with up to 12 participants, Encrypted video and chat, Offers screen sharing functionality.

On the other hand, LiveAgent is a Online Services product tagged with live-chat, helpdesk, knowledge-base, customer-support.

Its standout features include Live Chat, Ticketing System, Knowledge Base, Chatbots, Email Management, Reporting and Analytics, Mobile App, Integrations, and it shines with pros like Intuitive and easy to use interface, Omnichannel support, Scalable to support high volumes, Customizable to fit business needs, Detailed analytics and reporting, Highly rated customer support.

Feature	UNMETERED.Chat	LiveAgent
Overall Score	N/A	N/A
Primary Category	Social & Communications	Online Services

Product Overview

UNMETERED.Chat

Description: UNMETERED.Chat is a free group video calling and instant messaging platform. It allows users to connect with friends, family, colleagues, and clients via encrypted video calls, chat, and screen sharing. Key features include no time limits, group calls with up to 12 participants, screen sharing, and private/public chat rooms.

LiveAgent

Description: LiveAgent is a cloud-based customer service software that provides businesses with omnichannel support like live chat, email management, helpdesk ticketing system, and knowledge base capabilities. It helps manage customer queries and issues efficiently.

Key Features Comparison

UNMETERED.Chat Features

• Free group video calling
• Instant messaging platform
• Encrypted video calls
• Group calls with up to 12 participants
• Screen sharing
• Private/public chat rooms
• No time limits

LiveAgent Features

• Live Chat
• Ticketing System
• Knowledge Base
• Chatbots
• Email Management
• Reporting and Analytics
• Mobile App
• Integrations

Pros & Cons Analysis

UNMETERED.Chat

Pros

• Free to use
• No time limits on calls
• Supports group calls with up to 12 participants
• Encrypted video and chat
• Offers screen sharing functionality

Cons

• Limited to 12 participants per call
• May lack advanced features compared to paid alternatives
• Potential privacy concerns with free platform

LiveAgent

Pros

• Intuitive and easy to use interface
• Omnichannel support
• Scalable to support high volumes
• Customizable to fit business needs
• Detailed analytics and reporting
• Highly rated customer support

Cons

• Can be pricey for smaller businesses
• Mobile app lacks some functionality
• Limitations for modifying canned responses
• Steep learning curve for advanced features

Pricing Comparison

UNMETERED.Chat

• Free

LiveAgent

• Subscription-Based
• Custom Pricing