UserVoice vs Productroad

Struggling to choose between UserVoice and Productroad? Both products offer unique advantages, making it a tough decision.

UserVoice is a Business & Commerce solution with tags like feedback, helpdesk, analytics.

It boasts features such as Idea forums, Helpdesk ticketing, Customer support analytics, Feedback collection, Bug reporting, Feature requests and pros including Easy to set up and use, Good integration options, Scales well for large companies, Good analytics and reporting, Improves customer engagement.

On the other hand, Productroad is a Business & Commerce product tagged with product-management, roadmapping, idea-tracking, sprint-planning, collaboration.

Its standout features include Roadmap management, Idea management, Feedback management, Sprint planning, Team collaboration, and it shines with pros like Intuitive drag-and-drop interface, Real-time collaboration, Integrations with Jira, Trello, etc, Customizable workflows, Robust permissions and controls.

Feature	UserVoice	Productroad
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

UserVoice

Description: UserVoice is a customer feedback and helpdesk software that allows companies to collect feature requests, bug reports, and feedback from customers. It includes capabilities like idea forums, helpdesk ticketing, customer support analytics, and more.

Productroad

Description: Productroad is a product management software that allows you to visualize, prioritize and track product ideas and roadmaps. It provides features to gather feedback, plan sprints, and collaborate across teams.

Key Features Comparison

UserVoice Features

• Idea forums
• Helpdesk ticketing
• Customer support analytics
• Feedback collection
• Bug reporting
• Feature requests

Productroad Features

• Roadmap management
• Idea management
• Feedback management
• Sprint planning
• Team collaboration

Pros & Cons Analysis

UserVoice

Pros

• Easy to set up and use
• Good integration options
• Scales well for large companies
• Good analytics and reporting
• Improves customer engagement

Cons

• Can get expensive for larger teams
• Limited customization options
• Mobile app needs improvement
• Steep learning curve initially

Productroad

Pros

• Intuitive drag-and-drop interface
• Real-time collaboration
• Integrations with Jira, Trello, etc
• Customizable workflows
• Robust permissions and controls

Cons

• Steep learning curve
• Can be overwhelming for small teams
• Mobile app lacks some features
• No native integrations for some PM tools

Pricing Comparison

UserVoice

• Freemium
• Subscription-Based

Productroad

• Free
• Subscription-Based