UserVoice vs Productroad

Struggling to choose between UserVoice and Productroad? Both products offer unique advantages, making it a tough decision.

UserVoice is a Business & Commerce solution with tags like feedback, helpdesk, analytics.

It boasts features such as Idea forums, Helpdesk ticketing, Customer support analytics, Feedback collection, Bug reporting, Feature requests and pros including Easy to set up and use, Good integration options, Scales well for large companies, Good analytics and reporting, Improves customer engagement.

On the other hand, Productroad is a Business & Commerce product tagged with product-management, roadmapping, idea-tracking, sprint-planning, collaboration.

Its standout features include Roadmap management, Idea management, Feedback management, Sprint planning, Team collaboration, and it shines with pros like Intuitive drag-and-drop interface, Real-time collaboration, Integrations with Jira, Trello, etc, Customizable workflows, Robust permissions and controls.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

UserVoice

UserVoice

UserVoice is a customer feedback and helpdesk software that allows companies to collect feature requests, bug reports, and feedback from customers. It includes capabilities like idea forums, helpdesk ticketing, customer support analytics, and more.

Categories:
Business & Commerce Customer Support
feedback helpdesk analytics

UserVoice Features

  1. Idea forums
  2. Helpdesk ticketing
  3. Customer support analytics
  4. Feedback collection
  5. Bug reporting
  6. Feature requests

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to set up and use

Good integration options

Scales well for large companies

Good analytics and reporting

Improves customer engagement

Cons

Can get expensive for larger teams

Limited customization options

Mobile app needs improvement

Steep learning curve initially

Productroad

Productroad

Productroad is a product management software that allows you to visualize, prioritize and track product ideas and roadmaps. It provides features to gather feedback, plan sprints, and collaborate across teams.

Categories:
Business & Commerce Project Management
product-management roadmapping idea-tracking sprint-planning collaboration

Productroad Features

  1. Roadmap management
  2. Idea management
  3. Feedback management
  4. Sprint planning
  5. Team collaboration

Pricing

  • Free
  • Subscription-Based

Pros

Intuitive drag-and-drop interface

Real-time collaboration

Integrations with Jira, Trello, etc

Customizable workflows

Robust permissions and controls

Cons

Steep learning curve

Can be overwhelming for small teams

Mobile app lacks some features

No native integrations for some PM tools