UserVoice vs Simple Feature Requests

Struggling to choose between UserVoice and Simple Feature Requests? Both products offer unique advantages, making it a tough decision.

UserVoice is a Business & Commerce solution with tags like feedback, helpdesk, analytics.

It boasts features such as Idea forums, Helpdesk ticketing, Customer support analytics, Feedback collection, Bug reporting, Feature requests and pros including Easy to set up and use, Good integration options, Scales well for large companies, Good analytics and reporting, Improves customer engagement.

On the other hand, Simple Feature Requests is a Business & Commerce product tagged with feature-requests, roadmapping, feedback.

Its standout features include Collect customer feedback and feature requests, Allow customers to vote on feature requests, Prioritize feature requests based on customer demand, Manage and track feature request status, Integrate with popular tools like Trello, Jira, and GitHub, and it shines with pros like Easy to set up and use, Provides visibility into customer needs, Helps product teams make data-driven decisions, Fosters customer engagement and transparency.

Feature	UserVoice	Simple Feature Requests
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

UserVoice

Description: UserVoice is a customer feedback and helpdesk software that allows companies to collect feature requests, bug reports, and feedback from customers. It includes capabilities like idea forums, helpdesk ticketing, customer support analytics, and more.

Simple Feature Requests

Description: Simple Feature Requests is a user feedback and product roadmapping tool that allows customers to suggest and vote on feature requests. It helps product teams prioritize their roadmap based on customer demand.

Key Features Comparison

UserVoice Features

• Idea forums
• Helpdesk ticketing
• Customer support analytics
• Feedback collection
• Bug reporting
• Feature requests

Simple Feature Requests Features

• Collect customer feedback and feature requests
• Allow customers to vote on feature requests
• Prioritize feature requests based on customer demand
• Manage and track feature request status
• Integrate with popular tools like Trello, Jira, and GitHub

Pros & Cons Analysis

UserVoice

Pros

• Easy to set up and use
• Good integration options
• Scales well for large companies
• Good analytics and reporting
• Improves customer engagement

Cons

• Can get expensive for larger teams
• Limited customization options
• Mobile app needs improvement
• Steep learning curve initially

Simple Feature Requests

Pros

• Easy to set up and use
• Provides visibility into customer needs
• Helps product teams make data-driven decisions
• Fosters customer engagement and transparency

Cons

• Limited customization options
• No built-in project management features
• Limited reporting and analytics capabilities

Pricing Comparison

UserVoice

• Freemium
• Subscription-Based

Simple Feature Requests

• Freemium