
Description: Vtiger CRM is an open source customer relationship management platform. It allows businesses to organize, track, and manage customer interactions including leads, accounts, contacts, opportunities, and service cases. Key features include sales tracking, marketing campaigns, customer support, inventory management, and analytics.
Type: Open Source Test Automation Framework
Founded: 2011
Primary Use: Mobile app testing automation
Supported Platforms: iOS, Android, Windows

Description: You Don't Need a CRM! is a guide that explains how small businesses can manage customer relationships without complex CRM software. It advocates using simple tools like spreadsheets, email, and calendar apps instead.
Type: Cloud-based Test Automation Platform
Founded: 2015
Primary Use: Web, mobile, and API testing
Supported Platforms: Web, iOS, Android, API