Whisbi Professional vs Smartsupp
Struggling to choose between Whisbi Professional and Smartsupp? Both products offer unique advantages, making it a tough decision.
Whisbi Professional is a Business & Commerce solution with tags like live-chat, customer-engagement, lead-generation, conversions.
It boasts features such as Real-time visitor tracking, Unlimited chat agents, Chatbot builder, Live chat, Video chat, Co-browsing, Chat transfer, Customizable chat widget, Visitor profiles, Chat transcripts, Analytics and reports and pros including Intuitive interface, Robust feature set, Chatbot builder, Visitor tracking, Customizable widget, Video chat capability.
On the other hand, Smartsupp is a Online Services product tagged with chat, live-chat, customer-service, analytics.
Its standout features include Real-time chat, Co-browsing, Visitor tracking, Chatbots, Knowledge base, Ticket management, Live chat transcripts, Canned responses, Visitor profiles, Real-time analytics, and it shines with pros like Easy to use, Great for small businesses, Affordable pricing, Good integration options, Good customer support.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
Whisbi Professional
Whisbi Professional is a customer engagement and live chat software designed for sales and marketing teams. It allows real-time communication with website visitors to qualify leads, provide support, and boost conversions.
Categories:
Whisbi Professional Features
- Real-time visitor tracking
- Unlimited chat agents
- Chatbot builder
- Live chat
- Video chat
- Co-browsing
- Chat transfer
- Customizable chat widget
- Visitor profiles
- Chat transcripts
- Analytics and reports
Pricing
- Subscription-Based
Pros
Cons
Smartsupp
Smartsupp is a customer support software that allows companies to communicate with website visitors in real-time via chat, audio/video calls, and co-browsing. It offers features like automated greetings, proactive chat invitations, real-time visitor tracking, and analytics.
Categories:
Smartsupp Features
- Real-time chat
- Co-browsing
- Visitor tracking
- Chatbots
- Knowledge base
- Ticket management
- Live chat transcripts
- Canned responses
- Visitor profiles
- Real-time analytics
Pricing
- Freemium
- Subscription-Based