Work Hard Anywhere vs Hipdesk

Struggling to choose between Work Hard Anywhere and Hipdesk? Both products offer unique advantages, making it a tough decision.

Work Hard Anywhere is a Business & Commerce solution with tags like productivity, time-tracking, remote-work.

It boasts features such as Time tracking, Productivity metrics, Integrations with project management tools and pros including Good for managing remote teams, Tracks time entries, Provides productivity insights.

On the other hand, Hipdesk is a Business & Commerce product tagged with help-desk, customer-support, ticketing, live-chat.

Its standout features include Multi-channel support (email, live chat, calls, social media), Ticketing system to manage customer inquiries, SLA management and automation, Knowledge base for self-service, Canned responses, Workflow automation, Real-time analytics and reporting, and it shines with pros like Intuitive and easy to use interface, Robust feature set for a helpdesk software, Good value for money, Scales well for growing teams, Great automation capabilities, Tight integration with popular apps.

Feature	Work Hard Anywhere	Hipdesk
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

Work Hard Anywhere

Description: Work Hard Anywhere is a time tracking and productivity software for remote teams. It allows managers to track time entries and productivity of remote employees. Key features include time tracking, productivity metrics, and integrations with project management tools.

Hipdesk

Description: Hipdesk is a help desk and customer support software that allows companies to manage customer inquiries through multiple channels like email, live chat, calls etc. It has features like automations, workflows, SLA management, canned responses to streamline support.

Key Features Comparison

Work Hard Anywhere Features

• Time tracking
• Productivity metrics
• Integrations with project management tools

Hipdesk Features

• Multi-channel support (email, live chat, calls, social media)
• Ticketing system to manage customer inquiries
• SLA management and automation
• Knowledge base for self-service
• Canned responses
• Workflow automation
• Real-time analytics and reporting

Pros & Cons Analysis

Work Hard Anywhere

Pros

• Good for managing remote teams
• Tracks time entries
• Provides productivity insights

Cons

• Can feel invasive or micromanaging
• Reporting may lack nuance
• Setup and learning curve

Hipdesk

Pros

• Intuitive and easy to use interface
• Robust feature set for a helpdesk software
• Good value for money
• Scales well for growing teams
• Great automation capabilities
• Tight integration with popular apps

Cons

• Mobile app could be better
• Steep learning curve for some advanced features
• Third-party integrations can be limited
• Lacks native phone support

Pricing Comparison

Work Hard Anywhere

• Subscription-Based

Hipdesk

• Freemium
• Subscription-Based