Work Hard Anywhere vs Hipdesk

Struggling to choose between Work Hard Anywhere and Hipdesk? Both products offer unique advantages, making it a tough decision.

Work Hard Anywhere is a Business & Commerce solution with tags like productivity, time-tracking, remote-work.

It boasts features such as Time tracking, Productivity metrics, Integrations with project management tools and pros including Good for managing remote teams, Tracks time entries, Provides productivity insights.

On the other hand, Hipdesk is a Business & Commerce product tagged with help-desk, customer-support, ticketing, live-chat.

Its standout features include Multi-channel support (email, live chat, calls, social media), Ticketing system to manage customer inquiries, SLA management and automation, Knowledge base for self-service, Canned responses, Workflow automation, Real-time analytics and reporting, and it shines with pros like Intuitive and easy to use interface, Robust feature set for a helpdesk software, Good value for money, Scales well for growing teams, Great automation capabilities, Tight integration with popular apps.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Work Hard Anywhere

Work Hard Anywhere

Work Hard Anywhere is a time tracking and productivity software for remote teams. It allows managers to track time entries and productivity of remote employees. Key features include time tracking, productivity metrics, and integrations with project management tools.

Categories:
productivity time-tracking remote-work

Work Hard Anywhere Features

  1. Time tracking
  2. Productivity metrics
  3. Integrations with project management tools

Pricing

  • Subscription-Based

Pros

Good for managing remote teams

Tracks time entries

Provides productivity insights

Cons

Can feel invasive or micromanaging

Reporting may lack nuance

Setup and learning curve


Hipdesk

Hipdesk

Hipdesk is a help desk and customer support software that allows companies to manage customer inquiries through multiple channels like email, live chat, calls etc. It has features like automations, workflows, SLA management, canned responses to streamline support.

Categories:
help-desk customer-support ticketing live-chat

Hipdesk Features

  1. Multi-channel support (email, live chat, calls, social media)
  2. Ticketing system to manage customer inquiries
  3. SLA management and automation
  4. Knowledge base for self-service
  5. Canned responses
  6. Workflow automation
  7. Real-time analytics and reporting

Pricing

  • Freemium
  • Subscription-Based

Pros

Intuitive and easy to use interface

Robust feature set for a helpdesk software

Good value for money

Scales well for growing teams

Great automation capabilities

Tight integration with popular apps

Cons

Mobile app could be better

Steep learning curve for some advanced features

Third-party integrations can be limited

Lacks native phone support