XiVO vs Cloud Telephony

Struggling to choose between XiVO and Cloud Telephony? Both products offer unique advantages, making it a tough decision.

XiVO is a Business & Commerce solution with tags like voip, pbx, call-routing, ivr, voicemail.

It boasts features such as VoIP PBX, Call routing, IVR menus, Voicemail, Call recording, Conference calls, Phone provisioning and pros including Open source, Free, Feature rich, Easy to use, Scalable.

On the other hand, Cloud Telephony is a Business & Commerce product tagged with cloud, telephony, voice, calls, internet.

Its standout features include Cloud-based telephony system, Ability to make and receive calls over the internet, Integration with various devices and software, Scalable and flexible solution, Automated call routing and distribution, Call recording and monitoring features, Unified communication and collaboration tools, Mobile and remote access capabilities, and it shines with pros like Reduced upfront costs and maintenance, Scalability to accommodate business growth, Increased mobility and remote work capabilities, Centralized management and control, Improved customer experience with advanced features, Potential for cost savings on long-distance and international calls.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

XiVO

XiVO

XiVO is an open-source IP PBX software designed for small and medium businesses. It offers features like call routing, IVR menus, voicemail, call recording, conference calls, and phone provisioning.

Categories:
Business & Commerce Communication
voip pbx call-routing ivr voicemail

XiVO Features

  1. VoIP PBX
  2. Call routing
  3. IVR menus
  4. Voicemail
  5. Call recording
  6. Conference calls
  7. Phone provisioning

Pricing

  • Open Source
  • Free
  • Custom Pricing

Pros

Open source

Free

Feature rich

Easy to use

Scalable

Cons

Limited support options

Steep learning curve

May lack some enterprise features

Cloud Telephony

Cloud Telephony

Cloud telephony refers to a voice communication service hosted in the cloud, rather than a business's on-premises phone system. It allows connecting landline and mobile phones to make and receive calls over the internet.

Categories:
Business & Commerce Communication
cloud telephony voice calls internet

Cloud Telephony Features

  1. Cloud-based telephony system
  2. Ability to make and receive calls over the internet
  3. Integration with various devices and software
  4. Scalable and flexible solution
  5. Automated call routing and distribution
  6. Call recording and monitoring features
  7. Unified communication and collaboration tools
  8. Mobile and remote access capabilities

Pricing

  • Subscription-Based
  • Pay-As-You-Go

Pros

Reduced upfront costs and maintenance

Scalability to accommodate business growth

Increased mobility and remote work capabilities

Centralized management and control

Improved customer experience with advanced features

Potential for cost savings on long-distance and international calls

Cons

Dependency on stable internet connectivity

Potential security and privacy concerns

Learning curve for employees to adapt to new system

Limited control over infrastructure compared to on-premises systems

Potential issues with call quality and reliability depending on network conditions