Yelp vs Opinew

Struggling to choose between Yelp and Opinew? Both products offer unique advantages, making it a tough decision.

Yelp is a Online Services solution with tags like reviews, local-businesses, restaurants, shops, services.

It boasts features such as Crowdsourced reviews, Business listings, Search for local businesses, User profiles, Photo sharing, Check-in to locations, Write reviews, Rate businesses, Bookmark businesses, Messaging and pros including Large user base, Good for discovering new places, Reviews from real customers, Mobile app available, Sort and filter search results, Free to use.

On the other hand, Opinew is a Business & Commerce product tagged with feedback, reviews, sentiment-analysis, reputation-management.

Its standout features include Collect reviews from various sources, Analyze sentiment, Benchmark performance, Publish top reviews, Respond to reviews, Integrate with CRM, Automate review requests, Review templates, Review moderation, Review analytics, Review widgets, and it shines with pros like Consolidates reviews from different sources, Saves time managing reviews, Provides insights into customer feedback, Easy to use interface, Automates manual review tasks, Allows responding and publishing top reviews, Integrates with popular software, Good support.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Yelp

Yelp

Yelp is a website and mobile app that provides crowdsourced reviews about local businesses. Users can read and write reviews, rate their experience, and search for restaurants, shops, services, and other businesses in their area.

Categories:
reviews local-businesses restaurants shops services

Yelp Features

  1. Crowdsourced reviews
  2. Business listings
  3. Search for local businesses
  4. User profiles
  5. Photo sharing
  6. Check-in to locations
  7. Write reviews
  8. Rate businesses
  9. Bookmark businesses
  10. Messaging

Pricing

  • Freemium

Pros

Large user base

Good for discovering new places

Reviews from real customers

Mobile app available

Sort and filter search results

Free to use

Cons

Potential for fake/biased reviews

Hard to remove bad reviews

Focuses on popular/trendy businesses

Advertising pressure on reviewed businesses


Opinew

Opinew

Opinew is a feedback and review management software that allows businesses to collect customer reviews across various platforms. It consolidates reviews, analyzes sentiment, benchmarks performance, and enables users to respond and publish top reviews.

Categories:
feedback reviews sentiment-analysis reputation-management

Opinew Features

  1. Collect reviews from various sources
  2. Analyze sentiment
  3. Benchmark performance
  4. Publish top reviews
  5. Respond to reviews
  6. Integrate with CRM
  7. Automate review requests
  8. Review templates
  9. Review moderation
  10. Review analytics
  11. Review widgets

Pricing

  • Subscription-Based

Pros

Consolidates reviews from different sources

Saves time managing reviews

Provides insights into customer feedback

Easy to use interface

Automates manual review tasks

Allows responding and publishing top reviews

Integrates with popular software

Good support

Cons

Can be pricey for small businesses

Limited customization options

No offline usage

Must pay extra for some features

May require IT involvement to set up