
Description: You Don't Need a CRM! is a guide that explains how small businesses can manage customer relationships without complex CRM software. It advocates using simple tools like spreadsheets, email, and calendar apps instead.
Type: Open Source Test Automation Framework
Founded: 2011
Primary Use: Mobile app testing automation
Supported Platforms: iOS, Android, Windows

Description: IBM Silverpop is a marketing automation and email marketing platform that helps businesses design personalized customer journeys, automate marketing tasks, and analyze campaign performance. It provides features like email and landing page builders, lead scoring, marketing automation, and real-time analytics.
Type: Cloud-based Test Automation Platform
Founded: 2015
Primary Use: Web, mobile, and API testing
Supported Platforms: Web, iOS, Android, API