
Description: Zaqa is a customer service software that focuses on conversational AI and automation. It allows companies to build chatbots, automate conversations, and analyze customer inquiries to improve support.
Type: Open Source Test Automation Framework
Founded: 2011
Primary Use: Mobile app testing automation
Supported Platforms: iOS, Android, Windows

Description: Yastalk is an open-source, self-hosted alternative to Intercom. It allows businesses to have live chat, canned responses, and visitor tracking on their websites. As an open source alternative, Yastalk provides more customization and control compared to Intercom.
Type: Cloud-based Test Automation Platform
Founded: 2015
Primary Use: Web, mobile, and API testing
Supported Platforms: Web, iOS, Android, API