ZDNet vs Instant How

Struggling to choose between ZDNet and Instant How? Both products offer unique advantages, making it a tough decision.

ZDNet is a News & Books solution with tags like news, technology, it, business.

It boasts features such as Technology news, Product reviews, Business news, Downloads, Forums and pros including Reputable source for tech news, In-depth product reviews, Active forums and community.

On the other hand, Instant How is a Office & Productivity product tagged with knowledge-base, selfhelp, faq, training.

Its standout features include Intuitive authoring platform to create help content, Organize help articles, FAQs, manuals, training guides, Searchable self-help knowledge base, Contextual help through instant answers and search, Multilingual content support, Mobile-responsive design, Analytics to track help content performance, API support for integration, Role-based access control, and it shines with pros like Easy to create and manage help content, Improves self-service customer support, Reduces support tickets and calls, Mobile-friendly responsive design, Good analytics and customization options.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

ZDNet

ZDNet

ZDNet is a business and technology news website that provides news, analysis, research, tools, and white papers for IT professionals, business executives, and technology consumers.

Categories:
news technology it business

ZDNet Features

  1. Technology news
  2. Product reviews
  3. Business news
  4. Downloads
  5. Forums

Pricing

  • Free

Pros

Reputable source for tech news

In-depth product reviews

Active forums and community

Cons

Heavy ads and popups

Can be overwhelming for casual readers


Instant How

Instant How

Instant How is a help and knowledge base software that allows companies to easily create searchable self-help content. It provides an intuitive authoring platform to write and organize help articles, FAQs, manuals, and training guides.

Categories:
knowledge-base selfhelp faq training

Instant How Features

  1. Intuitive authoring platform to create help content
  2. Organize help articles, FAQs, manuals, training guides
  3. Searchable self-help knowledge base
  4. Contextual help through instant answers and search
  5. Multilingual content support
  6. Mobile-responsive design
  7. Analytics to track help content performance
  8. API support for integration
  9. Role-based access control

Pricing

  • Subscription-Based

Pros

Easy to create and manage help content

Improves self-service customer support

Reduces support tickets and calls

Mobile-friendly responsive design

Good analytics and customization options

Cons

Can be pricey for smaller teams

Steep learning curve for some advanced features

Limited native integrations with other tools