Instant How
Instant How is a help and knowledge base software that allows companies to easily create searchable self-help content. It provides an intuitive authoring platform to write and organize help articles, FAQs, manuals, and training guides.
knowledge-base
selfhelp
faq
training
Instant How: Help and Knowledge Base Software for Easy Content Creation
A self-help content management solution with an intuitive authoring platform to write, organize, and search help articles, FAQs, manuals, and training guides.
What is Instant How?
Instant How is a cloud-based knowledge management and customer self-service software. It provides an easy way for companies to create a searchable help center or knowledge base to assist customers, increase self-service, and reduce customer support costs.
Key features of Instant How include:
- Intuitive visual editor to write, organize, and publish help content
- Powerful search to help users quickly find answers
- Customizable portal to brand your help center
- Multi-channel delivery via web, mobile, and more
- Analytics to identify popular and helpful content
- Translation tools to serve global audiences
- API integration with other systems
- Role-based authoring for distributed content creation
- Single source publishing to web, PDF, and more
Overall, Instant How empowers companies to easily create a customer self-service experience that improves customer satisfaction and loyalty while reducing customer support costs.
Instant How Features
Features
- Intuitive authoring platform to create help content
- Organize help articles, FAQs, manuals, training guides
- Searchable self-help knowledge base
- Contextual help through instant answers and search
- Multilingual content support
- Mobile-responsive design
- Analytics to track help content performance
- API support for integration
- Role-based access control
Pricing
- Subscription-Based
Pros
Easy to create and manage help content
Improves self-service customer support
Reduces support tickets and calls
Mobile-friendly responsive design
Good analytics and customization options
Cons
Can be pricey for smaller teams
Steep learning curve for some advanced features
Limited native integrations with other tools
Official Links
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