Reviewsed
Reviewsed is a feedback and review management software that helps businesses collect, manage, and respond to customer reviews across various platforms. It centralizes reviews, enables response workflows, provides insights through analytics, and helps improve customer experience.
feedback
reviews
analytics
customer-experience
Reviewsed: Centralized Review Management
Collect, manage, and respond to customer reviews across multiple platforms with Reviewsed's all-in-one solution, improving customer experience through analytics and insights.
What is Reviewsed?
Reviewsed is a customer feedback and review management software designed to help brands and businesses proactively manage customer reviews across various platforms and websites. It provides an easy way to centralize customer reviews from sources like Google, Facebook, Yelp, App Store, and more in one unified dashboard.
Key features of Reviewsed include:
- Centralized inbox to monitor customer reviews across different platforms and websites.
- Tools to assign, collaborate, and respond to reviews with customizable response templates.
- Review analytics providing insights about review volumes, response times, sentiment, competitors etc.
- Integration with popular platforms like Google My Business, Facebook, Yelp, Shopify, WooCommerce etc.
- Surveys and NPS measurement capabilities to collect customer feedback.
- Mobile app that lets you stay up-to-date with latest reviews on the go.
By consolidating review management, Reviewsed enables brands to deliver faster, standardized responses that help provide better customer experience. It reduces the effort required to monitor and engage customers across fragmented platforms. The analytics and insights further help identify areas of improvement to enhance products, services and brand reputation.
Reviewsed Features
Features
- Centralized review management
- Multi-platform review collection
- Automated review response workflows
- Review analytics and reporting
- Customer experience improvement tools
Pricing
- Subscription-Based
Pros
Streamlines review management across platforms
Enables timely and personalized review responses
Provides valuable insights through analytics
Helps enhance customer experience and satisfaction
Cons
Pricing may be on the higher end for small businesses
Integration with some third-party platforms may be limited
Steep learning curve for users unfamiliar with review management
Official Links
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