Zendesk Sell vs EspoCRM

Struggling to choose between Zendesk Sell and EspoCRM ? Both products offer unique advantages, making it a tough decision.

Zendesk Sell is a Business & Commerce solution with tags like crm, sales, leads, opportunities.

It boasts features such as Lead, account and contact management, Lead scoring and routing, Sales pipeline view, Email and SMS integration, Reporting and analytics, Mobile app, Integrations with 300+ business apps and pros including Easy to use interface, Powerful sales automation, Robust reporting and analytics, Mobile access, Wide range of integrations.

On the other hand, EspoCRM is a Business & Commerce product tagged with open-source, contacts, accounts, leads, opportunities, activities, calendars, emails, documents, campaigns.

Its standout features include Contact Management, Lead Management, Opportunity Management, Email Integration, Calendar Management, Reporting and Dashboards, Custom Fields and Layouts, Role-based Access Control, Third-party Integrations, and it shines with pros like Open source and free, Easy to use interface, Modular and customizable, Active development community, Available on-premise or cloud.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Zendesk Sell

Zendesk Sell

Zendesk Sell is a customer relationship management (CRM) platform designed for sales teams to organize, track, and grow sales. It centralizes customer information and interactions from across channels to build better business relationships.

Categories:
Business & Commerce Customer Relationship Management
crm sales leads opportunities

Zendesk Sell Features

  1. Lead, account and contact management
  2. Lead scoring and routing
  3. Sales pipeline view
  4. Email and SMS integration
  5. Reporting and analytics
  6. Mobile app
  7. Integrations with 300+ business apps

Pricing

  • Subscription-Based

Pros

Easy to use interface

Powerful sales automation

Robust reporting and analytics

Mobile access

Wide range of integrations

Cons

Can be pricey for small teams

Light on marketing automation features

Limited customization options

EspoCRM

EspoCRM

EspoCRM is an open source CRM application designed for small and medium sized businesses. It features modules for contacts, accounts, leads, opportunities, activities, calendars, emails, documents, campaigns, and more.

Categories:
Business & Commerce Crm
open-source contacts accounts leads opportunities activities calendars emails documents campaigns

EspoCRM Features

  1. Contact Management
  2. Lead Management
  3. Opportunity Management
  4. Email Integration
  5. Calendar Management
  6. Reporting and Dashboards
  7. Custom Fields and Layouts
  8. Role-based Access Control
  9. Third-party Integrations

Pricing

  • Open Source
  • Freemium
  • Subscription-Based

Pros

Open source and free

Easy to use interface

Modular and customizable

Active development community

Available on-premise or cloud

Cons

Limited native mobile apps

Steep learning curve for admin/setup

Less features than larger CRM suites

Lacks some marketing automation features