Zoho CRM vs Microsoft Forms

Struggling to choose between Zoho CRM and Microsoft Forms? Both products offer unique advantages, making it a tough decision.

Zoho CRM is a Business & Commerce solution with tags like crm, sales, marketing, support.

It boasts features such as Contact management, Pipeline tracking, Lead scoring, Reporting, Marketing automation, Sales forecasting, Customer support, Mobile app, Customizable dashboards, Workflow automation and pros including Comprehensive CRM features, Affordable pricing, Intuitive user interface, Integrates with other Zoho apps, Strong customer support, Scalable for businesses of all sizes.

On the other hand, Microsoft Forms is a Office & Productivity product tagged with survey, questionnaire, quiz, form-builder.

Its standout features include Create surveys, quizzes and polls, Distribute forms via links or embed in websites, Collect responses in real time, View analytics and summarize results, Grade quizzes automatically, Customizable themes, Accessibility support, Integration with other Microsoft 365 apps, and it shines with pros like Free and easy to use, Good for basic forms and surveys, Real-time response collection, Automatic grading for quizzes, Analytics and summary views, Mobile-friendly forms, Good for education and business use cases.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Zoho CRM

Zoho CRM

Zoho CRM is a customer relationship management platform that helps businesses manage sales, marketing, customer support, and overall customer engagement. It includes features like contact management, pipeline tracking, lead scoring, and reporting.

Categories:
Business & Commerce Customer Relationship Management
crm sales marketing support

Zoho CRM Features

  1. Contact management
  2. Pipeline tracking
  3. Lead scoring
  4. Reporting
  5. Marketing automation
  6. Sales forecasting
  7. Customer support
  8. Mobile app
  9. Customizable dashboards
  10. Workflow automation

Pricing

  • Freemium
  • Subscription-Based

Pros

Comprehensive CRM features

Affordable pricing

Intuitive user interface

Integrates with other Zoho apps

Strong customer support

Scalable for businesses of all sizes

Cons

Limited customization options

Steep learning curve for complex features

Limited third-party integrations compared to some competitors

Mobile app has limited functionality compared to desktop version

Microsoft Forms

Microsoft Forms

Microsoft Forms is a survey, questionnaire, and quiz tool included in Microsoft 365. It allows users to easily create forms, polls, and quizzes and distribute them to others. Results and analytics are provided.

Categories:
Office & Productivity Forms & Surveys
survey questionnaire quiz form-builder

Microsoft Forms Features

  1. Create surveys, quizzes and polls
  2. Distribute forms via links or embed in websites
  3. Collect responses in real time
  4. View analytics and summarize results
  5. Grade quizzes automatically
  6. Customizable themes
  7. Accessibility support
  8. Integration with other Microsoft 365 apps

Pricing

  • Freemium

Pros

Free and easy to use

Good for basic forms and surveys

Real-time response collection

Automatic grading for quizzes

Analytics and summary views

Mobile-friendly forms

Good for education and business use cases

Cons

Limited customization options

No advanced logic or branching

Only basic analytics and charts

Limited integration capabilities

No API access

Must have Microsoft 365 subscription to use