Activechat.ai
Activechat.ai is an AI-powered chatbot and live chat software designed for sales and customer support teams. It enables users to easily build chatbots and integrate them with popular messaging apps to provide 24/7 automated assistance to customers.
chatbot
live-chat
customer-support
automated-assistance
Activechat.ai: AI-Powered Chatbot and Live Chat Software for Sales & Customer Support
AI-Powered Chatbot and Live Chat Software for Sales & Customer Support, Enable 24/7 Automated Assistance to Customers
What is Activechat.ai?
Activechat.ai is an innovative AI-powered chatbot and live chat software designed to empower sales and customer support teams to have more meaningful conversations. It equips businesses to deliver personalized, conversational customer experiences at scale across multiple channels.
With Activechat.ai, users can easily build chatbots with no coding required and seamlessly integrate them with popular messaging apps like WhatsApp, Facebook Messenger, SMS, and website live chat. The chatbots leverage NLP and machine learning to understand customer questions and complaints and provide automated, yet natural responses 24/7.
Key features include:
- Intuitive bot builder with pre-made industry templates
- Seamless integration across multiple channels
- Automated and live chat handover
- Built-in ticketing system and CRM integrations
- Natural language understanding and processing
- Conversation builder with AI assistant
- Analytics and reports on key metrics
Overall, Activechat.ai makes it easy for sales and support teams to deploy AI-powered chatbots across channels to engage customers, qualify leads, resolve common issues instantly, and have more impactful conversations.
Activechat.ai Features
Features
- Drag-and-drop bot builder
- Pre-built industry templates
- AI-powered NLP engine
- Integration with popular messaging platforms
- Real-time analytics and reporting
- Omnichannel support
- Chatbot and human takeover
- Built-in CRM
- 24/7 automated assistance
Pricing
- Free
- Starter
- Professional
- Enterprise
Pros
Intuitive bot builder
Industry-specific templates
Powerful NLP capabilities
Seamless integration with messaging apps
Detailed analytics
Omnichannel customer engagement
Smooth human-bot handoff
Lead generation and management
24x7 automated support
Cons
Steep learning curve for advanced customization
Limited free plan
No phone support
Can be expensive for smaller businesses
Official Links
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