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Reviews for Amazon Q

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avery_moore66
Avery Moore
Jan 23, 2026
2.83/5
Promising in theory, frustrating in practice
Ease of Use
Features
Value for Money
Customer Support
Overall Experience

When Amazon Q works, it's a game-changer for connecting with experts and finding internal knowledge. However, it often surfaces outdated or irrelevant information, leading to a lot of wasted time. It clearly has potential, but feels like it was rolled out before it was fully baked.

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david_walker80
David Walker
Jan 23, 2026
2.67/5
Expensive but rarely returns useful answers
Ease of Use
Features
Value for Money
Customer Support
Overall Experience

Our team spent months implementing Amazon Q hoping it would help new hires get up to speed faster. Instead, we constantly get generic answers that don't actually solve our specific internal problems. It's become a running joke that we get better results just asking in our team chat. For the high price, the return on investment has been virtually zero.

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Review Summary
3.5

Based on 52 reviews

Ease of Use 3.8/5
Features 3.5/5
Value for Money 3.1/5
Customer Support 3.4/5
Overall Experience 3.5/5
Rating Distribution
5
21
4
6
3
11
2
14
1
0
Amazon Q
Amazon Q

Amazon Q is a cloud-based knowledge sharing service that enables teams to access information and subject matter experts across their …

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