Articents

Articents is a customer service software that allows companies to manage customer conversations across multiple channels like email, live chat, messengers, and social media from one unified inbox. It helps track, assign, and resolve customer queries more efficiently.

Articents alternatives ➤

What is Articents?

Articents is a cloud-based customer service software designed to help companies manage customer conversations seamlessly across multiple channels. It brings all customer interactions from email, phone, live chat, messengers like WhatsApp or Facebook Messenger, and social media into one unified inbox.

Key features of Articents include:

Unified inbox to manage customer queries from multiple channels
Smart assignment rules to route conversations to the right agents
Macros to send quick responses to common queries
Canned responses to answer FAQs instantly
Conversation tagging to categorize requests
Customizable business rules to prioritize VIP customers
Real-time analytics to view performance and SLAs
Seamless integrations with popular CRM and helpdesk tools
Omnichannel reporting to identify areas of improvement

Overall, Articents is an easy-to-use yet powerful customer service platform to track, assign, and resolve customer queries efficiently across channels. The unified inbox and automation capabilities enable teams to deliver more personalized and faster customer support. It's an ideal solution for modern, high-growth companies managing an increasing volume of customer conversations across touchpoints.

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The Best Articents Alternatives

Top Apps like Articents

Etsy, Storenvy, Bonanza, ArtFire, Editor X, Zibbet, Mercaway, Silkfair are some alternatives to Articents.

Sugggest an alternative ❐

Etsy

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Storenvy

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Bonanza

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ArtFire

ArtFire is an online marketplace and community platform for independent artists, designers, craftspeople and collectors to buy, sell and promote handmade goods. Founded in 2008, ArtFire provides tools for sellers to easily set up a customized online storefront to showcase and sell their handmade artwork, jewelry, clothing, accessories, home decor and...

Editor X

Editor X is a free and open source text editor designed for programmers, developers, and other advanced computer users. It features versatile text editing capabilities along with a minimalist user interface.Some key features of Editor X include:Syntax highlighting for over 50 programming languages and markup languagesFast and responsive for...

Zibbet

Zibbet is an online handmade goods marketplace launched in 2008. It provides an platform for artists, craftspeople, and vintage sellers to set up their own online storefront to sell their handmade items, art, craft supplies, and vintage goods.Some key features of Zibbet include:Free online storefront for sellers - easy...

Mercaway

Mercaway is a comprehensive ecommerce platform built for businesses looking to sell products online and manage their operations efficiently. It comes with a suite of features to set up an online store, add products, process orders, handle shipping and payments, run marketing campaigns, gain insights with analytics, and more.Key...

Silkfair

Silkfair is an ecommerce software designed to make it easy for small business owners, entrepreneurs, makers, and creators to build a customized online store. It comes equipped with professional themes and templates that allow even those without design experience to create a visually stunning shop in minutes.Some key features...