AsisteClick

AsisteClick: Customer Service Software

AsisteClick is a customer service software designed to help companies provide better assistance to their customers. It allows managing multiple communication channels, automating responses, tracking performance, and gaining customer insights.

What is AsisteClick?

AsisteClick is a versatile customer service software solution suitable for companies of all sizes. It brings all customer interactions including phone calls, live chats, emails, and social media together into a unified workspace for agents and managers.

Key features of AsisteClick include:

• Omnichannel support - Interact with customers seamlessly via phone, email, live chat, Twitter, Facebook Messenger all through a single interface.
• Smart automation - Automate repetitive tasks like sending initial responses and triggering workflows based on customer actions using conditional logic.
• Ticketing system - Flexible ticketing system to handle customer inquiries efficiently across multiple communication channels.
• Customer database - Unified customer profiles across communication channels for better context.
• Reporting and analytics - In-depth reports on performance metrics like response times, resolution rates, agent productivity.
• API integrations - Integrate with other business applications like CRM software for enhanced capabilities.
• Flexible pricing plans - Offers different pricing plans based on number of users and features required.

In summary, AsisteClick combines essential customer service tools into a single, easy-to-use platform to help companies offer exceptional assistance consistently across communication channels.

AsisteClick Features

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