Atento
Atento is a customer relationship management (CRM) solution focused on small and medium-sized businesses. It offers basic contact, company, and deal tracking tools, along with lead and customer support capabilities.
crm
lead-tracking
customer-support
Atento: CRM for Small & Medium Businesses
Customer relationship management software with basic contact, company, and deal tracking tools, as well as lead and customer support features, designed for small and medium-sized businesses.
What is Atento?
Atento is a customer relationship management (CRM) software solution designed specifically for small and medium sized businesses. It provides a suite of tools to manage customer interactions, organize business contacts, track deals from lead to close, and deliver support.
Key features of Atento CRM include:
- Contact Management: Store all contact details including notes and activities in one centralized database.
- Deal Tracking: Track deals through customizable sales pipelines from lead to close.
- Task Management: Create and assign tasks to teams and set reminders.
- Email Integration: Sync email conversations to relevant contact or company profiles.
- Customer Support Tools: Manage support tickets and provide email/live chat customer support capabilities.
- Lead Management: Score and qualify leads to focus sales efforts on hot prospects.
- Mobile App: Access contacts, deals, tasks etc. on iOS and Android.
- Custom Fields & Reports: Customize fields to capture relevant data and build reports.
- Zapier Integration: Connect with 1000+ business apps to extend functionality.
Overall, Atento provides an affordable yet powerful CRM platform for SMBs to enhance sales processes, customer service, marketing automation, and operational efficiency.
Atento Features
Features
- Contact management
- Lead and deal tracking
- Email integration
- Calendar and activity tracking
- Reporting and analytics
- Customer support tools
Pricing
- Subscription-Based
Pros
Easy to use interface
Affordable pricing for SMBs
Lead scoring and tracking
Customizable workflows
Mobile access
Cons
Limited customization options
No marketing automation features
Light on sales automation capabilities
Third-party integrations can be limited
Official Links
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