Bopup Communication Server icon

Bopup Communication Server

Bopup Communication Server is a software platform for building business communication applications like live chat, co-browsing, remote support, video calls, and more. It allows businesses to communicate with customers in real time across multiple channels.

What is Bopup Communication Server?

Bopup Communication Server is a comprehensive customer engagement platform for companies that want to communicate with customers and website visitors in real time. It includes features like live chat, co-browsing, video calls, screen sharing, messaging, ticketing, bots and more.

With Bopup, businesses can have meaningful conversations with customers across multiple digital channels including the company website, Facebook Messenger, SMS messaging, WhatsApp and more. Customer service reps, sales teams and other staff can communicate with visitors and leads in real time, helping to convert them into loyal customers.

Key features include:

  • Live Chat - Chat with visitors to your website in real time
  • Co-Browsing - See what customers see and guide them on your site
  • Video/Audio calls - Start high-quality video and audio calls with customers
  • Screen Sharing - Share your screen with customers to help solve issues
  • Messaging - Communicate with customers via popular channels
  • Ticketing - Create, assign and manage customer support tickets
  • Bots - Automate conversations with AI-powered chatbots
  • Customizable interface - Tailor agents desktop to your brand

Bopup comes with team collaboration features, canned responses, contact center integrations, analytics and more. It's secure, scalable and has flexible deployment options. Companies like Airbnb, Comcast and AMC Theaters use Bopup to engage customers across digital channels.

The Best Bopup Communication Server Alternatives

Top Apps like Bopup Communication Server

Microsoft Teams, Rocket.Chat, Skype, Mattermost, MyChat, Fugu Simple Work Chat, VideoMeeting, Openfire, ejabberd, Prosody, Skype Lite are some alternatives to Bopup Communication Server.

Microsoft Teams

Microsoft Teams is a unified communication and collaboration platform that combines persistent workplace chat, video meetings, file storage, and application integration. Teams allows groups to chat, meet, call, and collaborate all in one place, enabling efficiency and engagement across the organization.Key features of Microsoft Teams include:Chat – Have conversations...

Rocket.Chat

Rocket.Chat is an open-source communication platform designed for team collaboration, providing chat, video, and audio communication features. It is a self-hosted solution, offering organizations and communities the flexibility to manage their own communication infrastructure. Rocket.Chat is known for its versatility, customization options, and extensive feature set that supports...

Skype

Skype is a telecommunications software application that specializes in providing video chat and voice calls between computers, tablets, mobile devices, the Xbox One console, and smartwatches via the Internet. Skype also provides instant messaging services. Users may transmit text, video, audio and images.Skype was first released in August 2003. eBay...

Mattermost

Mattermost is an open-source, self-hosted team communication service that organizations can use as an internal chat system. It provides messaging features like public/private channels, direct messaging, reactions and rich media support across web, desktop and mobile apps.As an alternative to services like Slack or Microsoft Teams, Mattermost gives...

MyChat

MyChat is a free, open-source, and secure messaging app available for Windows, macOS, Linux, Android and iOS. It provides end-to-end encryption for messages, voice calls and video calls between users.Some key features of MyChat include:End-to-end encryption - Messages, voice calls and video calls are secured with industry standard...

Fugu Simple Work Chat

Fugu Simple Work Chat is a team communication and collaboration platform designed to be simple, intuitive, and integrated. Fugu aims to bring all team communication into one place and eliminate the need to toggle between different apps.Key features of Fugu include:Group chat rooms with threaded conversationsDirect and private...

VideoMeeting

VideoMeeting is a popular video conferencing and online meeting software used by businesses, schools, and other organizations to connect teams and collaborate virtually. It provides features like:HD video calls with screen sharing to see each other face-to-face and present materialsCross-platform support across desktop and mobile devicesCalendar integrations to schedule...

Openfire

Openfire is a real time collaboration (RTC) server licensed under the Open Source Apache license. It uses the industry standard Extensible Messaging and Presence Protocol (XMPP) for messaging. Openfire can be deployed on a variety of platforms and works with many popular chat clients such as Spark, Pidgin, and Web...

Ejabberd

ejabberd is a robust, scalable and extensible XMPP server that can be used to create custom instant messaging and chat applications. Here is an overview of its key features and capabilities:- Open-source - ejabberd is licensed under GPL and available free of charge with full source code.- High...

Prosody

Prosody is an open-source server software designed for enterprise messaging, presence, and voice/video chat services. It implements communication protocols like XMPP, MSRP, and Jingle to provide a full-featured unified communications solution.Some of the key features of Prosody include:XMPP server for instant messaging and presenceVoice and video chat...

Skype Lite

Skype Lite is a free app offered by Microsoft to provide high-quality video calling, voice calling, and instant messaging for users on slower 2G and 3G internet connections. It is designed to work efficiently on low-bandwidth networks and take up less storage space on mobile devices.Some key features of...