Bpm'online

bpm'online: Low-Code Platform for Process Automation & CRM

bpm'online is a low-code platform for process automation and CRM. It allows businesses to build custom workflows and business processes without coding. Key features include case management, sales automation, marketing automation, service desk, and more.

What is Bpm'online?

bpm'online is a low-code business process management and CRM software suited for sales, marketing, service and other business tasks automation. The key features of bpm'online include:

• Visual process designer to model business processes with a drag and drop interface
• Pre-built processes for common scenarios like lead to customer journey, event management, service desk, HR onboarding etc.
• In-built CRM capabilities like contact and company database, activities tracking, sales funnel reporting, campaign management.
• Case management with custom data models, assignment rules, escalations and SLA tracking
• Mobile apps for iOS and Android for use on-the-go
• Integration with popular business apps via REST API, MS Exchange, SMTP/IMAP and more
• Highly customizable platform that can be tailored for specific industry or organizational needs

Some of the typical users of bpm'online include sales & marketing teams, service agents, HR managers, project managers and business analysts. It can automate repetitive tasks, increase workforce efficiency and provide insights to improve business processes.

The company offers different deployment options for bpm’online including public cloud, private cloud and on-premise models. They provide 24x7 technical support. The licensing is subscription-based per user per month.

Bpm'online Features

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