Bpm'online service

Bpm'online service

Bpm'online is a cloud-based CRM software that helps businesses manage sales, marketing, customer service, and other operations. It offers features like contact and opportunity management, workflow automation, reporting, and more.
Bpm'online service screenshot

Bpm'online: Cloud-Based CRM Software for Sales, Marketing, and Operations

Bpm'online is a cloud-based CRM software that helps businesses manage sales, marketing, customer service, and other operations. It offers features like contact and opportunity management, workflow automation, reporting, and more.

What is Bpm'online service?

Bpm'online is a cloud-based customer relationship management (CRM) software designed for sales, marketing, and service teams. It offers a wide range of features to help businesses manage key customer-facing activities:

  • Contact Management - Organize leads and customers with complete profiles, activity histories, communication logs, and more.
  • Opportunity Management - Track sales opportunities through customizable pipelines and stages.
  • Marketing Automation - Create targeted campaigns, landing pages, and nurture flows to generate and qualify leads.
  • Customer Service - Manage support tickets, identify issues, and track resolution times.
  • Reporting & Dashboards - Gain insights with out-of-the-box and custom reports and interactive dashboards.
  • Mobile Access - Access key CRM data and tools on-the-go with native iOS and Android apps.
  • Workflow Automation - Standardize business processes with visual workflow builders and automated notifications/alerts.
  • Third-Party Integrations - Connect seamlessly with popular business applications like email, accounting, ERP, and more.

Key benefits include increased sales productivity, improved marketing ROI, enhanced customer experiences, and real-time company insights. Bpm'online targets its software at small, midmarket, and enterprise businesses across a variety of industries.

Bpm'online service Features

Features

  1. Contact and opportunity management
  2. Workflow automation
  3. Reporting and analytics
  4. Marketing automation
  5. Customer service management
  6. Mobile app
  7. Integrations with third-party tools

Pricing

  • Subscription-Based

Pros

Comprehensive CRM functionality

Customizable workflows and processes

Intuitive and user-friendly interface

Robust reporting and analytics capabilities

Cloud-based and accessible from anywhere

Cons

Can be complex to set up and configure

Steep learning curve for some users

Limited customization options for advanced users

Pricing can be relatively high for smaller businesses

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