CallingVault
CallingVault is a call recording software that allows users to record, store, and analyze phone calls. It integrates with popular phone systems and CRMs to provide insights through features like AI-powered transcription, analytics, compliance tools, and more.
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CallingVault: Call Recording Software
CallingVault is a call recording software that allows users to record, store, and analyze phone calls. It integrates with popular phone systems and CRMs to provide insights through features like AI-powered transcription, analytics, compliance tools, and more.
What is CallingVault?
CallingVault is a leading call recording software designed for small to large businesses. It seamlessly integrates with popular business phone systems like Voice over IP (VoIP) to automatically record inbound and outbound calls.
Key features include:
- Encrypted cloud storage and backup for recorded calls and call data
- AI-powered speech recognition for automatic voice-to-text transcriptions
- Powerful search and playback with tools to tag calls, speed up playback, and more
- Call analytics and reports to uncover customer insights and agent performance metrics
- Compliance features like PCI, HIPAA, and GDPR adherence
- API access for further integrations with CRMs, analytics software, and more
CallingVault provides robust call recording capabilities out-of-the-box while allowing customization to meet specific business needs. From SMBs to large enterprises, it's an easy-to-use, scalable solution for capturing calls and unlocking intelligence for better customer experiences.
CallingVault Features
Features
- Call recording
- AI-powered transcription
- Analytics and reporting
- Note taking
- Compliance tools
- CRM, Slack and Zapier integration
- Customizable dashboard
- Real-time call monitoring
- Searchable call library
- Call tagging and notes
- Customizable storage options
Pricing
- Subscription-Based
- Pay-As-You-Go
- Custom Pricing
Pros
Easy to set up and use
Robust feature set
Helps improve customer service and compliance
Integrates with many business tools
Scalable to grow with your business
Flexible pricing options
Cons
Can be pricey for smaller businesses
Transcription accuracy varies
Limited native integrations
No video recording
Mobile app needs work
Official Links
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