CardExchange: Customer Management for Small Businesses
A customer management platform to organize client information, log interactions, schedule follow-ups, and track referral relationships, aiding small businesses and solopreneurs in effective networking.
What is CardExchange?
CardExchange is a customer relationship management (CRM) platform designed for independent consultants, freelancers, and solopreneurs to streamline client management. It provides a centralized database to store contact details and record conversations with prospects and existing clients.
Key features of CardExchange include:
- Contact Profiles - Store names, companies, emails, phone numbers, addresses, and custom fields like birthdays, spouse names, etc to create detailed client profiles.
- Interaction Logging - Log emails, calls, meetings, notes, and texts exchanged with contacts for context in future communications.
- Referral Tracking - Understand referral relationships between contacts to identify networking opportunities.
- Follow Ups - Schedule reminders for outstanding tasks, to-dos, and meetings with automatic notifications.
- Custom Fields - Add specialized fields to capture information unique to your business needs and industry.
- Contact Groups - Organize contacts into custom segments like customers, vendors, networking groups, etc.
- Email Integration - Sync email conversations directly into relevant contact profiles.
- Calendar - See scheduled calls, meetings, and follow ups for better time management.
- Pipeline View - Visualize deal stages for sales opportunities with contacts.
- Reports & Charts - Analyze interaction activity across contacts and groups over time.
Overall, CardExchange aims to help solopreneurs and independent service providers organize their client network, engage effectively, and track referrals for business growth.